Rooms Division Manager

3 weeks ago

Auckland City, New Zealand Hotel Indigo Full time

**About us**

At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.

Later this year, Auckland will welcome New Zealand’s first Hotel Indigo to the neighbourhood. The “City of Sails” will set the backdrop for this boutique upper-upscale hotel, drawing inspiration from local artists for its design, service, amenities, food and beverage. The 225-room hotel will be part of a mixed-use development in Auckland Central, featuring an all-day dining and bar, meeting space and gym, and stunning views of the city and Auckland’s iconic harbour. The new build development will be among Auckland’s tallest buildings, maintaining the façade of the original historic building with a new world-class hotel blended elegantly around it.

We create moments of delight inside Hotel Indigo. It’s why we’re on the lookout for an amazing **Rooms Division Manager** (pre-opening) to meticulously craft perfect spaces for discovery in our hotel. This role will set up and lead the front office and housekeeping departments to ensure a memorable guest experience is delivered, departmental revenue and profit goals are met, and hotel policies and procedures established, always following local safety and compliance requirements.

**A little taste of your day-to-day**

Every day is different, but as part of the pre-opening team, you will play a key role in ensuring this new hotel is ready to welcome its first guests, including:

- Developing Standard operating Procedures (SOPs) for all rooms division departments.
- Recruitment of key rooms division team and coordinating onboarding and training to ensure the team is set up for success from day one and beyond.
- Working with suppliers and vendors to procure necessary inventory and supplies for the rooms division, including linens, toiletries, amenities, and operational equipment, ensuring all inventory is ordered and stocked appropriately before the hotel's opening.
- Overseeing the setup and inspection of guest rooms to ensure that they are fully furnished, equipped, and meet the hotel's standards of cleanliness and comfort.
- Liaise with contractors and decorators for room furnishings and decor.
- Work with the hotel finance partner to develop budgets and forecasts for the rooms division, including revenue projections, expenses, and payroll costs.
- Participate in hotel marketing and promotional activties as required to generate brand awareness and bookings, including attending pre=opening events, developing packages and collaborating with the hotel’s Commercial Lead.
- Directing everyday front office and housekeeping activity while developing and coaching your team to deliver next-level guest experiences
- Creating the perfect working environment for your team to thrive and driving collaboration between departments.
- Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
- Establish guest complaint handling guidelines/procedures, including responding to guest feedback
- Ensure all team members are accurately trained on systems, security, service and quality standards, and have the job-related tools and equipment required.

**What we need from you**
- At least 3-5 years of Guest Service/Hotel experience in a Senior Leadership role
- Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration
- A demonstrated capability of collaborating with multiple stakeholders and managing competing priorities.
- Strong communication skills and passionate about developing your team
- Strategic thinking, the ability to explore new ways of working and have an open mind around how we can drive the Hotel forward
- Full working rights in New Zealand without restrictions

**What you can expect from us**

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexu

  • Rooms Division Manager

    3 weeks ago

    Wellington City, New Zealand Hospitalitybiz Full time

    Our client is a **Large Leading International Group** seeking a talented **Rooms Division Manager** for a Luxury 5 Star Hotel in Wellington NZ. You will be an accomplished and results-driven leader looking to step up in your career. Please see the requirements below: - Experience as a Rooms Division Manager- Experience in Front Office, Housekeeping and...

  • Room Division Manager

    4 weeks ago

    Wellington City, New Zealand Ramada Suites Wellington Full time

    Marsden Hotel Group is looking for a Room Division Manager to lead the front office and housekeeping team and deliver an excellent guest experience for their two hotels Ramada Suites Wellington and Microtel by Wyndham Wellington. We are seeking a live-in Room Division Manager to carry out the day-to-day management and operation mainly of the Ramada Suites...

  • Rooms Division Manager 5 Hotel Lower North Island

    4 weeks ago

    Wellington City, New Zealand Jump Recruitment Full time

    You are only one small leap from EAM with this progressive Hotel brand - $75,000 - $80,000 salary + 10% KPI's + Carpark + Uniforms + Company Benefits - Can you lead & develop the front office & housekeeping teams This exciting role, in a 5* luxury brand hotel, is the career move you have been looking for! We are on the hunt for an RDM superstar with...

  • Mechanical Division Manager

    3 weeks ago

    Auckland City, New Zealand McConnell Dowell Full time

    **So you've read up on what it's like to work with us** and you're ready to join a company that appreciates the unique capabilities and perspectives of each employee.**: **Great.**: Important notes: **Mechanical Division Manager - Auckland**: - Plant/Logistics - Plant - Auckland - Permanent / Full Time 23/2/2024 - Creating better together for each other,...

  • Casual Exam Room Staff

    4 weeks ago

    Auckland City, New Zealand University of Auckland Full time

    **Company Description** Waipapa Taumata Rau** **| The University of Auckland** The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and...

  • Charge Nurse Manager, Division of Medicine

    6 days ago

    Auckland City, New Zealand New Zealand Government Full time

    Charge Nurse Manager - Ward 31, Division of Medicine Full Time Fixed Term/Secondment Role (6 months) As the 2024 winter period approaches, Health New Zealand Counties Manukau will be opening a 22-bed inpatient Medicine ward, located in Ward 31. This ward will support the anticipated increase in demand during the winter months. It is proposed that...

  • Hotel Manager

    2 months ago

    Auckland City, New Zealand Cordis Full time

    Job Summary Requirement International 5* hotel experience at either a Rooms Division / Director of Rooms or Hotel Manager or EAM roleIdeally a qualification in hospitality / hotel managementPrevious experience in a large hotel - at least 400 rooms with large F&B facilitiesProject Management experience - Terms of employment Full time

  • Hotel Manager

    2 hours ago

    Auckland City, New Zealand Cordis Full time

    Job Summary Requirement International 5* hotel experience at either a Rooms Division / Director of Rooms or Hotel Manager or EAM roleIdeally a qualification in hospitality / hotel managementPrevious experience in a large hotel - at least 400 rooms with large F&B facilitiesProject Management experience - Terms of employment Full time

  • Room Attendant

    3 weeks ago

    Auckland City, New Zealand MOVENPICK Full time

    Company Description Located in the heart of the CBD, **Mövenpick Auckland **is a stunning 207-room Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting facilities. The hotel will showcase the best of Aotearoa’ s Culture through our restaurant, conference rooms, café and bar. Inspired by the concepts of...

  • Duty Manager

    4 weeks ago

    Auckland City, New Zealand SKYCITY Full time

    Always wanted a job where you get to meet a variety of different customers? Then join the close knit In Room Dining team! **A bit about In Room Dining**: SkyCity currently have 2 hotels across our precinct - 4.5 star SkyCity Hotel and 5 star SkyCity Grand Hotel plus Horizon Hotel which is on the way so it's a pretty exciting part of the business. We look...

  • Duty Manager

    3 weeks ago

    Auckland City, New Zealand SKYCITY Full time

    Always wanted a job where you get to meet a variety of different customers? Then join the close knit In Room Dining team! **A bit about In Room Dining**: SkyCity currently have 2 hotels across our precinct - 4.5 star SkyCity Hotel and 5 star SkyCity Grand Hotel plus Horizon Hotel which is on the way so it's a pretty exciting part of the business. We look...

  • Room Attendant

    4 weeks ago

    Auckland City, New Zealand Hilton Full time

    Room Attendant Our 5-star hotel Hilton Auckland is looking for hardworking Housekeeping Superstars to join our Housekeeping family! The Housekeeping department is responsible for cleaning guest rooms, making beds, and replenishing amenities to deliver an excellent Guest experience while managing guest requests in a timely manner. Specifically, we are...

  • Room Attendant

    3 weeks ago

    Auckland City, New Zealand Ibis Budget Auckland Central Full time

    ibis Budget Auckland Central, located just off Queen Street in the heart of Auckland's CBD. The hotel features 144 comfortable rooms, featuring balconies and kitchenette facilities. We currently have an opportunity in our Housekeeping Department for a highly motivated and energetic Room Attendant to join our Team! As a Housekeeping Attendant you will work...

  • Room Attendant

    3 weeks ago

    Auckland City, New Zealand MOVENPICK Full time

    **Company Description** Located in the heart of the CBD, **Mövenpick Auckland **is a stunning 207-room Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting facilities. The hotel will showcase the best of Aotearoa’ s Culture through our restaurant, conference rooms, café and bar. Inspired by the concepts of...

  • Head of Strategic Quality Management

    2 months ago

    Auckland City, New Zealand Construction Division Full time

    We are looking for an experienced Quality Management professional who is a results-oriented and strategic thinker with a proven track record to lead and take ownership of our Strategic Quality Management programme. As Head of Quality Management, you will ensure that the business is providing top-quality service through all areas of the company. **About the...

  • Hotel Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Cordis, Auckland Full time

    Job SummaryTo apply, please send your CV and Cover letter to are on the looking for a full time Hotel Manager (40hrs a week) to assist in driving the strategic and operational direction and success of the ut Cordis Cordis Auckland is part of a collection of 5-star timeless hotels by Langham Hospitality Group and is devoted to our guests' happiness and Team...

  • Hotel Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Cordis Full time

    Job Summary .To apply, please send your CV and Cover letter to We are on the looking for a full time Hotel Manager (40hrs a week) to assist in driving the strategic and operational direction and success of the hotel.About Cordis Cordis Auckland is part of a collection of 5-star timeless hotels by Langham Hospitality Group and is devoted to our guests'...

  • Charge Nurse Manager, Division of Medicine

    6 days ago

    Manukau City, New Zealand Health New Zealand - Te Whatu Ora Counties Manukau Full time

    **Charge Nurse Manager - Ward 31, Division of Medicine** **Full Time Fixed Term/Secondment Role (6 months)** As the 2024 winter period approaches, Health New Zealand Counties Manukau will be opening a 22-bed inpatient Medicine ward, located in Ward 31. This ward will support the anticipated increase in demand during the winter months. It is proposed that...

  • Room Attendant

    6 days ago

    Auckland City, New Zealand AccorHotel Full time

    **Company Description** Novotel & Ibis Auckland Ellerslie combines the best of both worlds, close to the city but just far enough out that you are removed from the bustle of the CBD. Our location in Ellerslie means that we’re close to Cornwall Park, Ascot Business Park & Hospital and Ellerslie Racecourse combined with easy access to the motorway, no matter...

  • Legal Secretary

    2 months ago

    Auckland City, New Zealand Stellar Recruitment Full time

    **Contract Type**: - Full Time**Location**: - NZ - Auckland - North Island**Industry**: - LegalWe are seeking a Legal Secretary to join our innovative and dynamic team, who focuses on striving for excellence in the finance division. **About the role**: As a Legal Secretary, you will work closely with our attorneys and other legal professionals to provide...