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Senior Product Manager

2 months ago

Auckland City, New Zealand ASB Bank Full time

**Senior Product Manager**

***:

- Passion for product strategy and development
- Achieve unbeatable products, customer experiences and commercial outcomes

**Te Tūranga | The role**:
**At ASB we are customer obsessed** so we can build products that customers love - understand their needs, define target segments and deliver strong value propositions to promote these products and delight customers.

Reporting to our Chapter Lead - STB Strategy the Senior Product Manager is a newly created position to help support ASB's focus to win in customer loyalty and engagement.

You will be the SME for all things loyalty-related, including the establishment and implementation of our wider Strategy, Delivery Roadmap, Operating Model, Customer Support, Commercialisation, Partnership engagement, Governance and more.

Create and execute product strategies, product development improvements for an unbeatable customer and staff experiences. Supporting product, process, and policy transformation.

Translate 'big picture' thinking into actionable initiatives and work collaboratively to deliver on these at pace.

**Ngā mea kia whai angitū ahau? | What do I need to be successful?**
- You're known for your customer centric mindset, people centred approach and openness to new ideas. You are experienced in product development and management (minimum 8 years), strategy, transformation, and commercial disciplines.
- Ideally you will have deep knowledge of personal banking products (consumer finance), good understanding of the New Zealand regulatory and legislative environment for financial services.
- The skills necessary to engage a broad range of senior stakeholders are essential and you will be valued for your ability to deliver compelling insights and recommendations to all audiences.
- With the pragmatism to drive delivery and change at pace, you will possess strong business acumen and an ability to prioritise what is important and impactful.
- You will also encourage your team to raise the bar on standards and expectations and you will support development of capability within the wider Product Practice.
- You'll be keen to provide thought leadership for strategic, process and operational improvements, challenging things we are not comfortable with, so that we get better all the time.

**He aha tāu e hoki mai ai? | What will you get in return?**

**Company/Culture**: ASB is more than just a place to work. We want our people to grow personally and professionally, and we want to attract amazing talent. One way we try to do this is by giving our people access to benefits over and above what we pay. So, we have a range of policies to ensure you can live life one step ahead with ASB. Check out more information here Why work here? - ASB Careers (asbgroup.co.nz)

At the heart of ASB is us; the people, working together. Our values of Caring, Passion, Integrity, United, and Courage are the characteristics that best describe who we are and what we stand for. It's our people who live and breathe our purpose, our values, and our brand every day. Join the ASB team, and together we'll continue to help our customers live life one step ahead.

**Me pēhea te tono | How to apply**:
**_ If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"we'd love to hear from you_**

**Job Details**:

- Reference #
SS156109- Posted on
13 Feb 2024- Closes on
27 Feb 2024 15:00- Location(s)
North Wharf- Company
ASB Bank- Expertise
Product Management- Work type(s)
Full Time

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