Technical Services Automation Engineer

5 days ago

Wellington City, New Zealand NTT Ltd Full time

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

The DevOps Engineer consults with internal clients about the software technology environment with medium to high complexity. They translate business requirements into technology terms and develop more complex algorithms and programming code for software solutions. The primary objective of the DevOps Engineer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks. They assist with determining how technology can be applied to meet client needs.

**Key Roles and Responsibilities**:

- Work closely with Platform Specialists to receive detailed business/user requirement specifications that identify the goals of the program
- Assist with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment
- Analyze business requirements and ensure that the designed solution meets those requirements
- Transform the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality
- Perform proof of concept if required
- Compile detailed technical specifications based on their designs for developers or IT Programmers to implement
- Convert a design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review and procurement activities
Oversee the testing of the program prior to its deployment and release
- Examine any program errors in logic and data and make the necessary recommendations to correct the program as required and/or escalate the problem accordingly
Assist with implementation preparation and implementation of the solution into a production environment
- Assist with the resolution of any problems identified in the integration and test phases
- Support all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements (SLAs) for the business
- Write and distribute the task descriptions in a production environment to operate and maintain the solution that has been designed and implemented
- Assist with post-implementation process reviews
**Knowledge, Skills, and Attributes**:

- Ability to work with abstract concepts and have sound problem solving and analytical skills
- Strong people interaction and collaboration capability
- Deep technical understanding of development and platform engineering
- Excellent client-centricity with the ability to focus on business outcomes
- Highly Organized and planned individual
- Self-starter and self-managed
- Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans
- Strong stakeholder and relationship management
- Excellent communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients
- Ability to demonstrate impeccable attention to detail and work well within a team environment
- Good knowledge of project management principles to ensure that projects with clients are executed accordingly
- Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools
**Academic Qualifications and Certifications**:

- Typically requires extensive related experience with a Bachelor’s or equivalent degree
- Relevant Certification beneficial
- Relevant DevOps certifications beneficial
- Agile related certifications are preferable
**Required Experience**:

- Minimum of 5 - 8 years of Software Development and Support experience
- Substantial years of experience deploying software solutions to clients in an outsourced or similar IT environment
- Substantial experience working in a multi-team environment across multiple geographies
- Programming/development experience including Agile processes such as SCRUM, KANBAN
**What will make you a good fit for the role?**

**Equal opportunity employer**
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discriminati

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