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Grocery/storeroom Manager

5 months ago

Whakatane, New Zealand Foodstuffs North Island Full time

The Grocery Manager oversees various aspects of the grocery department, ensuring customer satisfaction, efficient stock management/on shelf delivery, and adherence to safety standards. Here are the key responsibilities:

- Customer Service and Solutions:

- Provide superior customer service by ensuring that products and services meet or exceed customer expectations and demands. Basically - you lead in how to make sure that the stock and products get to the shelf for customers quickly, correctly and display well.
- Execute company programs to enhance store profitability and customer satisfaction, adhering to safety, labeling, health, and weights and measures standards. Essentially - you make sure that our displays are top notch, are set up properly, have the correct labelling and pricing and that we bring the specials to life for our customers.
- Store Operations:

- Responsible for overall grocery department and storeroom operations, including your team throughout the store. You are clear in your communication with your team - they know what they need to do, why and by when.
- Supervise storing, stocking, and merchandising of all grocery products. And you work beside your team to help the store achieve its goals.
- People Management:

- Monitor your team's performance (as a team and individually)
- Maintain confidentiality regarding associates, store sales, and company information.
- Staff Management:

- Train, schedule, coach, and conduct performance reviews for the Grocery Department/Storeroom team members.
- Rosters management.
- Qualifications:

- It would be great if you had experience in FMCG and in managing a sizeable team. SAP knowledge would also be an advantage.
- Familiarity with grocery department products and the ability to offer solutions that exceed customer expectations.
- Experience in maintaining cleanliness, checks and scanning, and loss prevention procedures.

Remember, the Grocery Manager ensures the efficient functioning of the grocery department, contributing to a positive shopping experience for customers.

If you want to work in a team who will value who you are as a person, challenge you to be your best and allow you to have fun and make you feel like what you do really matters then New World Kawerau could be the place for you.

This role is full time with a competitive remuneration package including Health Insurance, Phone Allowance and staff purchasing discounts.

All Applicants must hold New Zealand citizenship or New Zealand Permanent Residency - this is nonnegotiable.