Managed Network Engineer

4 weeks ago


Wellington City, New Zealand 2degrees Mobile Limited Full time

A lot's changed over the past few years. 2degrees now has 1.9m customers across mobile and broadband, 1700 employees, coverage in 98.5% of NZ and 58 retail stores.

One thing that hasn't changed though, is 2degrees purpose of Fighting for Fair and our love of doing things differently. We love market disruption, we love our customers, and we REALLY love our people. We know your life isn't 2 dimensional - you've got your passions, your family and friends AND your job and we're committed to making sure you get a fair deal at work.

If you love a bit of banter, challenging the status quo, straight up awesome benefits, and doing right by Kiwis, then read on

**Be the brains behind the network.**

**Managed Network Engineer**

Due to internal movement, we currently have 3 openings within our Business Customer Operations team. As a Managed Network Engineer, you'll troubleshoot and resolve Business Customer incidents and requests and ensure that all provisioning of new products are transferred into a supportable state.

**Here's what you'll do in this job**:

- Provide technical expertise and support for our managed services customers LAN's, WAN's, WiFi, FttD (GPON) and security solutions.
- Take ownership for handling incidents, moves/adds/change requests and other information requests as required to support customers, both internal and external.
- Ensure there is effective communication with our customers, across the business and with our vendors and partners.
- CPE lifecycle management (golden configuration, patching, RMA)

** And here's some of the different things you might also do**:

- Plan a birthday roadie - because we'll give you an extra day off to celebrate.
- Staff Phone Plan: Unlimited calls & Texts + 15GB Data every month.
- Be happier and healthier everyday - because we do a wonderful wellness programme.

**Show us your different sides too**:
With good network support experience, certifications, and knowledge in CCNA and JNCIA you'll have experience with a variety of vendor networking equipment such as Juniper, Cisco, Fortinet, Aerohive and Nokia GPON. As well as knowledge of routing and switching protocols including STP, VRRP, LACP, VLAN's, VRFs, BGP and framed routes.

You will bring experience in network monitoring and management systems including Nagios, Cacti, Weathermaps, Smokeping, Syslog, SNMP and Splunk.

You will need an eye for detail and meet our company values of devotion, integrity, simplicity and not be afraid to innovate and deliver disruptive ideas.

**Sound fair? Let's chat.**

**2degrees. It's time for something different.**
- Job Details
- Reference #
- 43562
- Posted on
- 21 Jul 2023
- Closes on
- 04 Aug 2023 17:00
- Location(s)
- Wellington (Office), Hamilton (Office), Christchurch (Office), Auckland (Head Offices)
- Expertise
- IP Engineering, NOC, Transport
- Job level(s)
- Experienced (1-4 years), Experienced (4+ years)
- Work type(s)
- Permanent


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