Lylo Auckland

7 months ago

New Zealand Lylo Full time

Front Office | Listed 22 November

LyLo Auckland - Guest Service Agent

Location
- New ZealandWork type
- Full timeBrand
- Lylo- About EVT- When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.- About LyLo- Whatever your vibe, LyLo is a place to make your own - and to help you make the most of wherever you are and wherever you’re going. We’ve got meticulously designed spaces for every kind of traveller. And we’ve fitted and kitted them all out - from the pods to the private double rooms to the kitchens, bathrooms to common areas (and the bars of course) - with meticulously designed finishes and all the mod cons you’d expectand a few more.- About the role- Take direction from Duty Manager as well as maintaining a proactive approach.
- Welcoming guests and maintain an up-to-date and accurate Hotel greeting board.
- Converse with and acknowledge guests in a professional manner as they move through public areas.
- Provide luggage service to all guests, ensuring that all luggage and heavy lifting is done so in accordance with WHS safe lifting procedures.
- Assist guests with parking service if required. Communicate effectively the process to the guest, ensure parking policies and procedures are strictly followed.
- Monitor the hotel’s car park and take the necessary steps to correct any security or cleanliness deficiency.
- Benefits & perks- At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels - Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
- Skills & experience- Minimum 1 year experience in the same or similar role
- IT Savvy with good numeracy and quick-thinking skills
- Team focused, hardworking and reliable with fantastic people skills
- Flexibility to work a variety of shifts including day/night and weekends- Upload Your Resume- I agree to the terms and conditions

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