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Product Owner

2 weeks ago

Auckland City, New Zealand The Boundary Full time

**Purpose**:
The Product Owner plays a critical role in driving the success of The Boundary by leading the vision, strategy, and development of the Realspace SaaS platform. This role requires a passionate and data-driven individual who can translate customer needs and market trends into a compelling product roadmap.

Reporting into the Chief Product Officer, the Product Owner will be responsible for defining and prioritising product features, collaborating with cross-functional teams to deliver high-quality solutions, and ensuring the Realspace platform consistently meets the evolving needs of our customers.

**Key Accountabilities**:
**Product**
- Develop and maintain a comprehensive product roadmap for Realspace, outlining the product vision, features, and release timelines.
- Leverage data analytics to gain insights into user behavior and identify opportunities for product optimisation.
- Drive a data-driven and results-oriented approach to product development, focusing on measurable outcomes and key performance indicators (KPIs).
- Conduct regular competitor analysis to stay abreast of industry trends and ensure Realspace remains at the forefront of the market.

**Integrations**
- Define and manage the integration strategy for Realspace, ensuring seamless connectivity with other relevant platforms and tools.
- Work with developers to implement and test integrations, ensuring data accuracy and a smooth user experience.
- Monitor the performance of integrations and identify areas for improvement.

**Customer**
- Collaborate with the marketing & sales team to develop a customer journey map for Realspace users, identifying key touchpoints and opportunities for improvement.
- Analyse Net Promoter Score (NPS) feedback to understand customer sentiment and identify areas for product improvement.
- Organise and facilitate customer workshops to gather direct feedback and ensure Realspace aligns with evolving customer needs.

**Realspace Platform**
- Collaborate closely with frontend developers to ensure a seamless and user-centric experience.
- Conduct user acceptance testing (UAT) to guarantee the quality and functionality of new features and updates.

**Ceremonies**
- Facilitate effective sprint planning sessions, defining clear goals and user stories for each development cycle.
- Lead quarterly planning meetings, establishing product priorities and aligning them with the company's strategic objectives.
- Champion Agile methodologies within the development team, fostering a collaborative and iterative approach.
- Own product backlog prioritisation, using data and customer insights to ensure we're focusing on the most impactful features.

**Requirements**:

- **Preferred Work Experience -**Proven experience working as a Product Owner with experience delivering a digital product, ideally with a Front End & CMS focus.
- **Desired Certification or Qualifications** - Project Management and Agile Certifications. A Bachelor's Degree or higher in Business, Computer Science, or a related field is advantageous.
- **Technology & Systems -**Figma, Miro, Shortcut or Jira. Basic understanding of React, WebGL is advantageous. Interest in Unreal Engine or gaming engines are a bonus.
- **Learning Agility -** Strong analytical skills with the ability to translate data insights into actionable product strategies.
- **Mindset & Attitude -**Passion for customer success and a commitment to delivering a product that exceeds user expectations.
- **Communication -**Excellent communication and collaboration skills, with the ability to effectively bridge the gap between technical and non-technical stakeholders.
- **Process / Delivery Management -**Excellent organisational skills, with solid understanding of Agile methodologies (Scrum, Kanban) and experience in facilitating product development ceremonies.

**Benefits**
- Annual bonus scheme based on company performance
- Mental Health support through Spill
- Great learning & development opportunities
- Fun and collaborative office environment in Freemans Bay
- Monthly health and wellness allowance
- Regular team events and social activities
- Annual company trip
- Dog friendly office