Assistant Product Owner

3 weeks ago

Auckland City, New Zealand Auckland Transport Full time

Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities.

Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will create a vibrant and connected Auckland.

We are on a journey and working to shape our organisation through an ambitious transformation programme providing for more effective and efficient AT.

Delivering Auckland's transport solution on such a mammoth scale is no mean feat and we need a talented team to ensure we are up to this task.

**Te Whiwhinga mahi | The opportunity**

As an Assistant Product Owner you will work across Auckland Transport (AT) and with external stakeholders and customers to support the delivery of the Customer Experience strategy and communicate the aspiration of becoming a customer-centric organisation.

As an Assistant Product Owner, you will support and assist Product Owners to define product epics and features and in the grooming and delivery of product backlogs. The role will initially be focused on supporting our Payments Product Owner working in our ticketing programme to deliver a great customer experience for Aucklanders as we roll out 'open loop' payments and the Motu Move national ticketing solution.

**Ko koe tēnei | About you**

As the successful Assistant Product Owner you will be a natural influencer with the ability to assist in moving others towards a shared goal or vision. You will bring a customer-centric approach to the delivery of your work, with the ability to see the bigger picture while working on tightly framed deliverables. You will also have:

- Ideally, a Bachelor's degree in Marketing, Business, Project Management or another relevant field
- Experience providing support to ensure an agile squad runs effectively, working with cross functional teams on projects and initiatives
- Experience in working with multiple stakeholders in a complex environment
- Experience working in a customer experience / innovation or product development environment
- Ability to help support a customer centred culture with cross functional teams through relentless customer focus
- Ability to support a squad using agile tools and methodologies
- Ability to help stakeholders provide a unified customer experience
- Effective interpersonal and communication skills
- Creative problem solver with timely ability to pre-empt problems
- Professional, pragmatic and customer focused
- A qualification in Agile methodology would be seen advantageous but not essential.

**Ko wai mātou | About us**

At AT, we embrace inclusion and fully support building a diverse workplace where people come first and we feel safe, respected, valued and supported, inclusive of our differences. Our values are more than just words - they are integral to everything we do. **Manaakitanga**:

- We care, **Tiakitanga** - Safe with us, **Whanaungatanga** - We connect, **Auahatanga**:

- Better, bolder, together.

In addition, our Flexible Working initiative empowers our people to work flexibly whilst meeting the needs of our customers, the organisation and the individual.

In addition, we also offer:

- Investment in your professional development and training
- Opportunity for greater leadership and accountability
- Modern CBD (Wynyard Quarter) waterfront-based office
- Paid parental and partner leave
- Study assistance
- Health and wellbeing benefits

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