Assistant Manager
3 days ago
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
**Job Description**:
We are looking for an experienced individual for this exciting opportunity of Assistant Manager within our Front Office department
What you will be doing:
- Managing the Front Office department to provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
- Assisting in the management of the hotel in the absence of senior management.
- Regular liaising with other departments ensuring requests are completed quickly, prioritizing guests needs
Some benefits of this role include excellent accommodation and Food & Beverage Discounts with Accor Hotels Worldwide, access to learning programs through our Academies, free staff meals on duty, and refer a friend bonus
**Qualifications**:
Your skills and experience include:
- A thorough knowledge of Front Office Operations
- The ability to exceed guest expectations
- Minimum 2 years experience in Front Office in a medium to large hotel.
- Flexibility of availability e.g. Weekends and Public Holidays. AM, PM and Night shifts
- Must have a managers certificate
- Experience with Opera system preferred
- Excellent spoken and written English
- Full Drivers License with ability to drive manual
Additional Information
At Novotel Christchurch we are a friendly and welcoming team who actively support a positive work environment and encourage our team members to grow and learn within our company.
We are an inclusive company with an ambition to attract, recruit and promote individuals with diverse talent.
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