Assistant Manager

4 weeks ago

Christchurch, New Zealand Lululemon Full time

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. Assistant Store Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Assistant Store Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling.

Core Responsibilities of the Job

Leadership and People Management
- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
- Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
- Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
- Support the store's recruiting and hiring process, onboarding training, and overall performance management activities.
- Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
- Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations.

Working with Others
- Establish supportive and productive relationships with all team members, focusing on personal and professional development.
- Collaborate with team members to ensure an optimal guest experience that values guests' time and support store operations.

Guest Experience
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
- Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
- Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
- Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.
- Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.

Operations
- Implement the Store Manager's vision for the store and cascade to team members.
- Partner with Store Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review and sales planning).
- Partner with Store Manager to manage store's budget, labor hours, expenses, and P&L statement.
- Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
- Open and close the store in accordance with the opening and closing checklists.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.

Budget Responsibility
- Accountable for delegated aspects of controllable budget or labor hours

People Management
- Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager

What We Look For

**Inclusion & Diversity**: Creates/supports an inclusive environment that values/celebrates differences
**Integrity/Honesty**: Behaves in an honest, fair, and ethical manner
**Leadership**: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
**Collaboration and Teamwork**: Works productivel

  • Assistant Manager

    6 days ago

    Christchurch, New Zealand Novotel Christchurch Cathedral Square Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Assistant Store Manager

    2 weeks ago

    Christchurch, New Zealand New Balance New Zealand Ltd Full time

    _Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives...

  • Assistant Store Manager

    1 week ago

    Christchurch, New Zealand Retailworld Resourcing Full time

    Develop your leadership career with this growing company! - A fun, friendly and fast-paced environment keeps your days varied and exciting! - Work-life balance - 1 weekend off per month! **The Brand**: Our client is an established global company with over 20 years of designing and producing their own brands and stocking the latest in hiking, camping,...

  • Assistant Manager

    2 weeks ago

    Christchurch, New Zealand Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits - Career opportunities in retail and offices based roles in our various locations **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over...

  • Assistant Grocery Manager

    1 day ago

    Christchurch, Canterbury, New Zealand Foodstuffs NZ Full time

    Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Assistant Grocery Manager - New World PrestonsWe are recruiting a passionate and motivated Assistant Grocery Manager who has extensive experience in this...

  • Assistant House Manager

    2 weeks ago

    Christchurch, New Zealand St Andrew's College Full time

    **Who are we?** St Andrew’s College is recognised for our comprehensive curriculum and commitment to innovative practice in a rapidly changing environment. We balance our teaching and learning between a traditional and creative approach and seek staff who embrace change and new ideas. St Andrew’s Is the only independent co-educational secondary school...

  • Assistant Branch Manager

    2 weeks ago

    Christchurch, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Development opportunities - Competitive remuneration package - Best Workplace Award Winner VTNZ Lichfield Street in Christchurch is seeking a dedicated Assistant Branch Manager to join the team. Are you ready for an exciting career move to help head a fun and talented group of mechanics whilst also being able to get involved in day to day vehicle...

  • Assistant Retail Manager

    3 days ago

    Christchurch, Canterbury, New Zealand Briscoe Group Full time

    Opportunities for growth and developmentLeadership role with an iconic NZ brandFull time role, two consecutive days offAbout The RoleAre you a manager or supervisor looking to advance your career in retail management?Join our dynamic team in Rebel Sport Timaru as an Assistant Retail Manager.In this role, you'll support the store management team to ensure...

  • Assistant Restaurant Manager

    2 weeks ago

    Christchurch, New Zealand Myjobspace Full time

    We are on the lookout for a motivated and committed person to join our team in the position of Assistant Restaurant Manager for our restaurant in Christchurch City. We guarantee a minimum of 30 hours per week with a pay rate between $27.76 - $30p/h. You will need to work according to the roster, and need to be available on weekends. You will be responsible...

  • Inventory Management Assistant

    3 days ago

    Christchurch, Canterbury, New Zealand Mitre 10 Full time

    We are currently seeking a highly motivated Inventory Management Assistant to join our team. In this role, you will be responsible for the receipting, checking and coordinating of bulk stock into our store. This is a great opportunity to work in a supportive team environment and develop your skills in inventory management.About the RoleThis role involves...

  • Cafe Assistant Manager

    3 days ago

    Christchurch, New Zealand Strange Bandit by Luciano Full time

    Due to increased business and the approaching silly season/summer time, we are looking for an experienced assistant manager to join our team. We are a busy suburban cafe operating 7 days a week, with very stable and friendly clientele. - At least two years cafe or restaurant management experience - Availability to work weekends - A can do attitude and is...

  • Retail Assistant Manager

    2 weeks ago

    Christchurch, New Zealand Seed Heritage Full time

    Clear Career Pathway Towards Future Opportunities - Permanent, Full Time Opportunity To Be a Part Of An Exciting Iconic Retailer - Up To 50% Off Product, $1,000 Annual Clothing Allowance & Bonus Potential Seed are currently on the lookout for experienced, fashion forward and inspirational leader to assist in managing our **The Crossing Store **as...

  • Assistant Restaurant Manager

    1 week ago

    Christchurch, New Zealand Hospoworld Resourcing Full time

    Starting at $57k pr annum + $10k bonus structure - Exceptional career growth - Great team culture and company structure This is an exciting opportunity for an experienced Assistant Restaurant Manager based in Northlands to join this global brand with a “People-first” mentality. **The Role**: As the Assistant Restaurant Manager, you will be working...

  • Assistant Shop Manager

    3 weeks ago

    Christchurch, New Zealand New Zealand Red Cross Full time

    Posted: 26/02/2025 Closing Date: 11/03/2025 Job Type: Casual Location: Christchurch Job Category: Retail **Assistant Shop Manager** **Casual** **Manchester Street, Christchurch** **About the role - Kōrero mō te tūranga** In this role you will: - Provide excellent customer service - Promote/drive sales - Utilise your solid cash management and...

  • Assistant Manager- Tower Junction

    1 week ago

    Christchurch, New Zealand Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits - Career opportunities in retail and offices based roles in our various locations **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over...

  • Assistant Manager- Hornby Outlet

    1 week ago

    Christchurch, New Zealand Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits - Career opportunities in retail and offices based roles in our various locations **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over...

  • Project Management Assistant

    6 days ago

    Christchurch, Canterbury, New Zealand Apollo Projects Full time

    Company OverviewApollo Projects is a leading provider of commercial construction services, specialising in food and beverage, sports and aquatics, and cool/cold storage facilities.The Perfect CandidateWe're looking for a dedicated, detail-oriented self-starter who can add value and continuously strive for excellence. The ideal candidate will have 3+ years'...

  • Assistant Store Manager

    2 weeks ago

    Christchurch, New Zealand Pandora Jewelry Full time

    **UNFORGETTABLE EXPERIENCES.CREATED BY YOU** Our stores are where we make personal connections with our customers. All around the world, people choose us to celebrate their passions and mark the biggest moments in their lives. And, as part of our brilliant retail team, you’ll be there to share their stories and create a memorable experience every single...

  • Assistant Store Manager

    1 week ago

    Christchurch, New Zealand Pandora Jewelry Full time

    Our stores are where we make personal connections with our customers. All around the world, people choose us to celebrate their passions and mark the biggest moments in their lives. And, as part of our brilliant retail team, you’ll be there to share their stories and create a memorable experience every single time. Self-expression is at the heart of...

  • Assistant Store Manager

    7 days ago

    Christchurch, New Zealand yd. Full time

    Come work at - **yd.** Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.- Our philosophy is pretty simple: we believe every night should end with...