Café Manager

3 months ago

Gisborne, New Zealand Zest Cafe Limited Full time

Job description - Key Responsibilities:

- Recruit, hire, train, and supervise café front of house staff
- Monitor budgets to ensure that the café remains profitable.
- Setting menu prices in alignment with the cafe budget
- Listen to customer preferences and make suggestions for menu items
- Preparing weekly work schedules for staff
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Taking inventory of café supplies and ordering new stock as needed.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Resolving customer complaints regarding food quality and customer service.
- Suggesting new menu items based on customers' preferences and feedback.
- Identifying strategies to retain and attract customers.
- Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance.
- Planning menus in conjunction with Chefs
- Take reservations and greet guests
- Should be available to work in split shifts.

Experience required:
Must have experience as an assistant manager or above in a café or restaurant

A relevant diploma or above in business, management or hospitality management

Skills must include:

- Marketing, training skills, computer and organisational skills.
- Excellent communication, leadership and motivational skills.
- Budgeting skills
- Customer service skills.
- Committed to team, establishment and excellence.
- Positive attitude, outgoing, friendly personality.
- Ability to work competently under pressure.
- Reliable and flexible to change.

Location Gisborne

Positions available 1

Employment is permanent and is for a minimum of 30hrs a week

Rostered work will be between these hours: 5am to 3pm Monday to Friday, 6am to 3pm Saturday and Sunday.

Pay rate $30 to $32 per hour depending on experience

Applicants must be also be able to work public holidays

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