Current jobs related to Customer Support Team Lead - Dunedin - Education Perfect

  • Service Support

    3 months ago

    Dunedin, New Zealand Team Global Express Full time

    Permanent, Part time (20 hours a week) role- Collaborate with industry and technical experts to grow your knowledge- Grow your skillset with a manager who will invest in you and your career at Team Global Express About Team Global Express NZ Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics...

  • Customer Experience Team Leader

    1 week ago

    Dunedin, New Zealand Livestock Improvement Corporation Full time

    Ref:46846 | Opened19 Aug 2024 | Closes:02 Sep 2024 23:55 Ref:46846 | Hamilton (Newstead) | Contact Centre/Customer Service Representative | Experienced, Management | Permanent | Join NZ's leading Agri-tech and dairy herd improvement cooperative! We've been improving the dairy industry for over 100 years with our innovative farming solutions. Today we provide...

  • Customer Experience Team Leader

    2 weeks ago

    Dunedin, New Zealand Livestock Improvement Corporation Full time

    Ref:46846 | Opened19 Aug 2024 | Closes:02 Sep 2024 23:55 Ref:46846 | Hamilton (Newstead) | Contact Centre/Customer Service Representative | Experienced, Management | Permanent | Join NZ's leading Agri-tech and dairy herd improvement cooperative! We've been improving the dairy industry for over 100 years with our innovative farming solutions. Today we provide...

  • Customer Experience Team Leader

    5 days ago

    Dunedin, New Zealand Livestock Improvement Corporation Full time

    Ref:46846 | Opened19 Aug 2024 | Closes:02 Sep 2024 23:55 Ref:46846 | Hamilton (Newstead) | Contact Centre/Customer Service Representative | Experienced, Management | Permanent | Join NZ's leading Agri-tech and dairy herd improvement cooperative!We've been improving the dairy industry for over 100 years with our innovative farming solutions.Today we provide...

  • Customer Support Specialist

    3 months ago

    Dunedin, New Zealand Education Perfect Full time

    At Education Perfect (EP), we’re a team of dedicated professionals passionate about empowering educators and inspiring students. EP is searching for a **Part-time** **Customer Support Specialist **who will be pivotal in supporting our community of over 70k teachers and 1.4m students worldwide to maximise their experience using EP and living our value of...

  • Online Team Leader- Shop On Carroll, Dunedin

    1 month ago

    Dunedin, New Zealand Presbyterian Support Otago Full time

    Shop on Carroll, 169 Princes Street, Dunedin; You may, at times, be required to work in other parts of Shop on Carroll retail operations. What We Offer Being part of a well-known and highly respected charitable organisation Working with a team of passionate people A fun, creative, and inclusive work environment About You The ideal candidate will: Have great...

  • Online Team Leader- Shop On Carroll, Dunedin

    1 month ago

    Dunedin, New Zealand Presbyterian Support Otago Full time

    Shop on Carroll, 169 Princes Street, Dunedin; You may, at times, be required to work in other parts of Shop on Carroll retail operations.What We Offer Being part of a well-known and highly respected charitable organisation Working with a team of passionate people A fun, creative, and inclusive work environmentAbout You The ideal candidate will:Have great...

  • Nz Customer Support Specialist

    3 months ago

    Dunedin, New Zealand Education Perfect Full time

    At Education Perfect (EP) we strive to help our employees find passion and purpose. Join us and work for a business that contributes to making access to education equitable for all. EP is searching for a Customer Support Specialist who will be pivotal in supporting our community of over 70k teachers and 1.4m students worldwide to maximise their experience...

  • Trade Support Team Member- Dunedin

    2 months ago

    Dunedin, New Zealand PlaceMakers Full time

    PlaceMakers continuously strives to be the best building partner in the market and takes pride in providing the highest level of service to our customers. In line with this, we are currently seeking a sales support professional to join our Trade Support team based at our Dunedin Branch. **About the role**: - Reporting to the Trade Sales Manager, the...

  • Team Leader Student Support

    3 months ago

    Dunedin, New Zealand University of Otago Full time

    Team Leader Student Support 2301143 **UNIVERSITY OF OTAGO PATHWAYS** **EXTERNAL ENGAGEMENT DIVISION** **_ Mō te tīma/About our Team_** The University of Otago Pathway Te Huarahi and the University of Otago English Language Centre Te Puna o Te Kī (PELC) offer academic and English language study pathways to both domestic (New Zealand) and international...

  • Support Worker

    3 months ago

    Dunedin, New Zealand Haines Attract for Health Care Full time

    HealthCare NZ is a leading provider of in-home and community-based health, rehabilitation, nursing, mental health and disability support. Our aim is to support people to live as independently as possible, for as long as possible and to maintain their independence regardless of age, injury, illness or disability. **Are you looking to make a real difference...

  • Account Manager

    3 months ago

    Dunedin, New Zealand Team Global Express Full time

    **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...

  • Driver

    3 months ago

    Dunedin, New Zealand Team Global Express Full time

    **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...

  • Parcel Driver

    3 months ago

    Dunedin, New Zealand Team Global Express Full time

    **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...

  • Parcel Van Driver

    3 months ago

    Dunedin, New Zealand Team Global Express Full time

    **JOB DESCRIPTION** **Parcel Driver** Location**:Dunedin** Full Time - **New Team, New Culture - A rare opportunity to be a part of an exciting companywide transformation**: - **Collaborate with industry and technical experts to grow your knowledge**: - **Immerse yourself in our inclusive, diverse, and supportive culture** **About Team Global...

  • Parcel Driver

    3 months ago

    Dunedin, New Zealand Team Global Express Full time

    **JOB DESCRIPTION** **Parcel Driver** Location: Dunedin Full time - **Permanent full-time role with guaranteed hours per week.** - **Free Parking, competitive hourly pay, and excellent penal rates** - **On-the job skill development + job progression opportunities.** **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global...

  • Lead Hand

    1 month ago

    Dunedin, New Zealand Extrastaff Full time

    Your new role We are looking for safety-minded operator to join our Dunedin Yard. This is an exciting opportunity to both develop and grow within the role and the business. Reporting to the Yard Manager, you will lead the team of 4 staff members to safely operate machinery and assist with the efficient processing of scrap metal. Full training will be...

  • Lead Hand

    4 weeks ago

    Dunedin, New Zealand Extrastaff Full time

    Your new roleWe are looking for safety-minded operator to join our Dunedin Yard. This is an exciting opportunity to both develop and grow within the role and the business.Reporting to the Yard Manager, you will lead the team of 4 staff members to safely operate machinery and assist with the efficient processing of scrap metal. Full training will be provided...

  • Lead Hand

    4 days ago

    Dunedin, New Zealand Extrastaff Full time

    Your new roleWe are looking for safety-minded operator to join our Dunedin Yard. This is an exciting opportunity to both develop and grow within the role and the business.Reporting to the Yard Manager, you will lead the team of 4 staff members to safely operate machinery and assist with the efficient processing of scrap metal. Full training will be provided...

  • Retail Assistant- Shop On Carroll, Dunedin

    1 month ago

    Dunedin, New Zealand Presbyterian Support Otago Full time

    Shop on Carroll, 169 Princes Street, Dunedin; You will work within our retail stores, as well as our warehouse. What We Offer Being part of a well-known and highly respected charitable organisation Working with a team of passionate people A fun, creative, and inclusive work environment About You The ideal candidate will: Have great customer service and...

Customer Support Team Lead

2 months ago

Dunedin, New Zealand Education Perfect Full time

At Education Perfect, we’re a team of dedicated professionals passionate about empowering educators and inspiring students.

We are seeking an experienced **Customer Support Team Lead** to oversee our team of customer support specialists and ensure that our customers receive the highest level of support possible.

**What’s in it for you?**
- A business culture with heart, our Diversity Works Accreditation, our Carbon Net Zero BCorp status and our commitment to people and community.
- Professional development, including opportunities to develop further within EP.
- 4 weeks annual leave, plus 3 extra days at Xmas.
- Annual Wellness Benefit to use on anything to support your mental and physical wellness.
- Reimbursement of childcare costs of $50 per week per preschool child.

**Key responsibilities of the role**:

- Managing the day to day operations of the team including setting team objectives and monitoring performance through regular coaching sessions.
- Maintaining a positive, high-performance culture focused on living our values, delivering world-class customer service and meeting performance expectations.
- Proactively identifying efficiencies to continually improve the customer experience, whilst maintaining alignment with business strategy.
- Identifying opportunities for process improvements and working with cross-functional teams to implement changes.

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we still want to hear from you.

**What we’re looking for**:

- A Continuous Improvement focus, confident in creating opportunities to develop and share new ideas.
- Exceptional communication and collaboration skills with a passion for relationship building.
- A customer service based, Users First mindset with the proven ability to develop, motivate and inspire a team.
- A data-driven mindset with experience analysing key data metrics.
- An understanding of world class culture as a reflection of our values.
- EP is proud to be an equal opportunity employer. We are committed to maintaining a culture that supports, encourages and celebrates the diversity of its EPeeps. All applicants will receive consideration for employment regardless of race, religion, age, disability, sexual orientation or any other protected status._

**About us**:
At Education Perfect, we believe that education has the power to change the world. Our mission is to empower teachers and students with technology that helps make that change a reality. As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

Nikki Ford - Talent Manager

Education Perfect.