Patient Schedulers/ward Receptionists Wanted

6 months ago

Auckland City, New Zealand Alpha Personnel Recruitment Ltd Full time

Are you an experienced Technology savvy administrator looking for a new challenge?

One of our large healthcare based clients is requiring a number of experienced administration/Reception staff to assist with the roll out of a large project ,introducing a new system across the organisation. These staff will be required to float around a variety of departments covering the work of permanent staff members who will be attending training on the new system.

**These staff will be required to start on or around the 26th February until June, with potential for this to turn into a longer term or permanent opportunity, working 40 hours per week Mon-Fri.**

**The general duties that will be required**:

- Reception duties (this could be ward or clinic based) - dealing with enquiries, answering phones, greeting patients, assisting clinical staff etc
- Dealing with large volumes of day to day enquires
- Management of referrals and scheduling/rescheduling appointments accordingly
- Sending out all relevant appointment information to patients
- Ensuring all required resources and information is available for every patient - interpreters, transport etc
- Maintaining accurate and up to date documentation at all times
- Working as part of a team, with clinical, management and other clerical staff in order to deliver the highest standards of administrative support possible for patients.
- Additional adhoc medical administration duties, as required
- this is a general list as duties from department to department will vary
- 2 years solid administration and/or reception experience, healthcare administration would be a significant advantage
- Excellent communication and customer service skills required
- **Ability to manage and adapt to changes in processes and systems**:

- Highly organised and works well in a busy, pressurised work environment
- Intermediate level MS Office skills - Word, Excel and Outlook
- The ability to pick up new systems quickly
- Works well within a team environment

This is a fantastic opportunity for someone looking to expand their administration experience in a healthcare environment.

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