Accounts Receivable Administrator

7 months ago

Wellington City, New Zealand Xero Full time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

**How you’ll make an impact**

As the Accounts Receivable Administrator, you’ll be seen as an integral part of the Finance team by improving the process around our non-core invoicing ensuring the timely receipt of payments. You will work closely with the Ecosystem team, supporting their billing and debtor chasing needs, developing relationships and gaining a holistic understanding of Xero in the process. The role will develop a thorough understanding of Xero’s Finance Operations and Billing environment and work closely with the members of the Accounts Receivable team to ensure continuous improvement in processes and controls.

**What you’ll do**:

- Create procedures and policies that ensure timely payments for non-core invoicing, and ensure these are followed
- Preparation, review, and distribution of customers’ invoices
- Maintain customer invoice and product usage tracking as required
- Monitor debtor balances to ensure debtors remain current, chase overdue amounts and assist with processing of write-offs
- Assist with refund requests and monitoring of chargebacks
- Establish and maintain strong working relationships throughout the organisation, in particular the Ecosystem team.

**What you’ll bring with you - Critical competencies**:

- Excellent communication and interpersonal skills, both with members of Finance and with other areas of the business
- Exceptional attention to detail and accuracy
- Strong planning, time management and organisation skills
- Drive and initiative
- A genuine team player who works collaboratively with and contributes to the function of a high performing team

**What you’ll bring with you - Experience**:

- Xero, Stripe, Salesforce & Netsuite experience an advantage
- Accounts receivable and reconciliations experience would be advantageous
- GSuites and Excel experience

Xero prides itself on living its values, one being #human. In your cover letter outlining why this role is a great fit for you please also address how you would bring #human to the role.

**Why Xero**
- Offering very generous paid leave to use however you’d like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. At Xero we embrace diversity and inclusion and value a #challenge mindset.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.

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