Manager Self Service Channels, Data

13 hours ago

Wellington City, New Zealand New Zealand Government Full time

**Location**: Flexible, anywhere in NZ

**Service**: Data & Digital

**Contract**: Permanent, full time
- Be part of the national transformation in health
- Opportunity to thrive in a fast-paced and dynamic environment
- Flexible working fully supported to balance your work and lifestyle

Join our Data & Digital team and be a member of our Design leadership team.
Ko wai mātou | Our Organisation
It's not very often something happens that's big; like, really big. Big to the point that it will touch the lives of every single person in the motu. That's what we're talking about here. The provision of health services in Aotearoa, and how they are delivered, is about to change in a big way.
Te Whatu Ora-Health New Zealand and Te Aka Whai Ora-Māori Health Authority will together shape the delivery of health services in Aotearoa for generations to come and will form the core of a modern and integrated service looking after the needs of all our whānau. Te Whatu Ora is ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system. Join us in this mahi...
Te whiwhinga mahi | The Opportunity
This role will be fundamental in identifying, prioritising, and delivering digital customer facing products and services to support the Te Whatu Ora in realising its strategic objectives.
It will be responsible for defining future customer facing services for Te Whatu Ora and in ensuring these are designed to meet the needs of all health system customers.
As a member of the Data & Digital team, you will be part of our Design leadership team who have the collective accountability for maintaining and enhancing technology services, as well as implementing and supporting Te Whatu Ora priorities. You will work closely with the other members of the leadership team to ensure that the technology services we provide meet the needs of the organisation, be a part of the decision-making and planning process for the team and contribute to the overall strategy and direction of the technology services provided by Te Whatu Ora.
You will be responsible for the implementation and management of self-service channels within the Te Whatu Ora Technology landscape, including ensuring the channels are easily accessible and delivering value. Working at a leadership level to ensure the self-service channels practice is well understood and adhered to, you will also be responsible for leading a team and coordinating with vendors to maintain consistent practices, and leading the practice with a focus on both technical expertise and people management.
The role will report into the Senior Manager Design, within the Sector Digital Channels function of Data and Digital.
Mōu | About you
You will be passionate about delivering the best possible experience for customers. You will thrive in a fluid environment and in dealing with ambuiguity. Adept at navigating complexity, you will inspire your team to deliver digital solutions that achieve the aspirations of the organisation.
As an experienced digital leader, you will have a strong understanding of the technology landscape and be able to bring new ideas and best practices to the team. You will have the ability to lead and motivate a team of professionals, build and maintain strong relationships with stakeholders and bring along your strong communication and problem-solving skills.

**Ngā pūkenga me ngā wheako | Skills and experience**:

- A relevant graduate and/or post-graduate qualification
- Seasoned experience in a similar role
- Experience in an digital leadership role with a background in ICT management including working with internal and external stakeholders
- Significant experience in platform ownership, eCommerce and managing and growing digital self-service capability
- Proven experience in creating self-service strategies to drive adoption and engagement
- Comfortability in leading projects and cross-functional and virtual team, as well as have experience of managing development teams
- Experience working with UI and UX teams
- Passion about new technology and latest trends
- Experience in working on customer journeys to create, analyse and optimise
- Demonstrated ability to motivate and encourage teams in an environment of change, financial prudence and an increasing level of digital maturity across the organisation
- Proven relationship building skills and well-developed communication skills.
- Proven ability in managing suppliers and vendors.
- Strong financial management of operational budgets
- Demonstrated intuition and the ability to balance good process with the need to make clear decisions in demanding situations such as. priority service outages.
- Demonstrated ability to work under tight timeframes and manage competing priorities while remaining resilient under pressure.

Previous wo

  • Manager Self Service Channels, Data

    13 hours ago

    Wellington Central, New Zealand Te Whatu Ora Full time

    **Location**:Flexible, anywhere in NZ **Service**:Data & Digital **Contract**:Permanent, full time - Be part of the national transformation in health - Opportunity to thrive in a fast-paced and dynamic environment - Flexible working fully supported to balance your work and lifestyle Join our Data & Digital team and be a member of our Design leadership...

  • Manager Self-service Channels, Sector Digital

    2 months ago

    Wellington Central, New Zealand Health New Zealand - Te Whatu Ora Full time

    Wellington - Full time - Fixed Term Contract until 30 July 2025 Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and...

  • Channel Manager

    2 days ago

    Wellington City, New Zealand Talent Army Full time

    Own the execution & stratgey - SaaS standup looking to accelerate growth - HD'd in Wellington, though remote first WFH **Company** Join a fast-growing SaaS standup looking to accelerate growth. HD'd in Wellington, though remote first. **Role Purpose** To develop and execute strategy for key paid and owned marketing channels to support the creation of a...

  • Ms Service Desk

    2 months ago

    Wellington City, New Zealand NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Agent: Ms Service Desk

    2 months ago

    Wellington City, New Zealand NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Senior Data Engineer

    3 months ago

    Wellington, New Zealand Data Privacy Full time

    The New Zealand Government is seeking a Senior Data Engineer for NZTA | Waka Kotahi to help embed data principles and deliver a data-driven vision. This role is part of Te Aukaha | Digital, which supports NZTA's digital transformation by providing quality data, information, and security services. The team designs and implements new digital solutions to keep...

  • Data Engineer

    3 months ago

    Wellington, New Zealand Data Privacy Full time

    The Electricity Authority, an independent Crown entity that regulates the electricity market, aims to enhance the lives, prosperity, and environment of New Zealanders through electricity. They are seeking a Data Engineer to join their Data and Information Management team, working within the Azure cloud ecosystem.In this role you can expect to have the...

  • Ms Service Desk

    2 days ago

    Wellington, New Zealand Ntt Data Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe...

  • Specialist Channel

    2 weeks ago

    Auckland City, New Zealand Auckland Council Full time

    **Permanent full-time role**: - **Competitive remuneration package and staff benefits**: - **Enjoy work life balance and flexibility** **He angitūtanga: The opportunity** Auckland Council’s Communications department has an opportunity for a Specialist - Channel within their Brand and Channel team. Day-to-day you could expect to: - Work with a...

  • Manager Products

    3 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Manager - Products & Channels_ Te Amorangi Mātauranga Matua, the TEC - is a small Crown agency with a big job to do. We not only invest over $3 billion annually in tertiary education, but as New Zealand's Careers Agency, we also: - Provide a publicly available careers information service that includes a database of information about occupations and...

  • Inside Sale Representative

    6 months ago

    Auckland City, New Zealand Dicker Data Full time

    An exciting opportunity exists for an** I**nside Sales Representative** working within the HPE team at Dicker Data. The **"ISR"** role supports the activity of the Account Managers and Business Development Managers for HPE and HP Financial Services to help maximize sales, quoting, and order placement. Dicker Data is an ASX-listed (ASX: DDR) company with a...

  • Data & Telecommunication Technician

    7 days ago

    Auckland City, New Zealand Kiwilance Data & Security Full time

    Kiwilance Data & Security is Telecommunications & security Installation and Service Company. We are currently looking for a Data & Telecom Technician to join our team. We are looking for: - Experienced Data Cabling & Telecom Technician, skilled in Data Cabling, Security & UTP installations. You will need to have the following attributes in order to be...

  • Channel Manager

    2 days ago

    Auckland City, New Zealand Goodman Full time

    Goodman Fielder is a leading global food company, led by our purpose of making everyday food better for everyone. We are the creators of well known, loved and sustainable brands that generations of Australian's have grown up with and put in their supermarket trolleys every week including Helga's, Wonder, Praise, MeadowLea, Pampas Pastry, White Wings and CSR...

  • Channel Manager

    2 days ago

    Auckland City, New Zealand Goodman Fielder Full time

    Goodman Fielder is a leading global food company, led by our purpose of making everyday food better for everyone. We are the creators of well known, loved and sustainable brands that generations of Australian's have grown up with and put in their supermarket trolleys every week including Helga's, Wonder, Praise, MeadowLea, Pampas Pastry, White Wings and CSR...

  • Microsoft Modern Work

    2 months ago

    Auckland City, New Zealand Dicker Data Full time

    Join one of New Zealand's largest IT distributors as the Microsoft Modern Work & Security Specialist working within the Microsoft team at Dicker Data. This role will define and work with a selection of Dicker Data's Top Resellers who will drive Modern Work & Security solutions in the SMB & SMC Segment in a scalable way by growing the marketing and sales...

  • Design Lead, Sector Digital Channels, Data and

    7 months ago

    Wellington Central, New Zealand Te Whatu Ora - Health New Zealand Full time

    Join Health New Zealand - Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it. **Te whiwhinga mahi |...

  • Director Sector Digital Channels

    1 week ago

    Wellington City, New Zealand New Zealand Government Full time

    Be part of the digital transformation in health - Opportunity to thrive in a fast-paced and dynamic environment - Flexible working fully supported to balance your work and lifestyle Ko wai mātou | Our Organisation It's not very often something happens that's big; like, really big. Big to the point that it will touch the lives of every single person in the...

  • Cctv Product Manager

    1 month ago

    Auckland City, New Zealand Dicker Data Full time

    We are looking for a Product Manager to join the Connect Surveillance & Security team at Dicker Data**. **This Morningside-based position has national responsibility and is focused on selling and marketing CCTV products and solutions across Dicker Data's channel partner Base to create demand and drive sales. **Key Responsibilities**: - Manage product...

  • Manager - Products & Channels

    7 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Te Amorangi Mātauranga Matua, the TEC - is a small Crown agency with a big job to do - ensuring New Zealanders have the skills and the knowledge they need to build a great life, and ensure New Zealand thrives. We invest over $3 billion annually across the tertiary education and careers systems. If you're looking for your “why”, then come and join us at...

  • Channel Marketing Manager

    7 months ago

    Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    Channel Marketing Manager - Marketing - Auckland - Full-time - New Zealand We are looking for an experienced Channel Marketing Specialist. You will be based in our NZ headquarters in East Tamaki reporting to the NZ Marketing Manager, with the opportunity to work flexibly after onboarding. In this role, you will be responsible for developing sales tools,...