Product Owner

1 month ago


Wellington City, New Zealand New Zealand Customs Service Full time

Opportunity to work across an innovative multi-agency Product, a first of its kind for the New Zealand Public Sector
- Be a part of delivering value that secures NZ's border and protects our communities from harm
- Flexible working + 3 extra Customs' service leave days

**New Zealand Traveller Declaration**

The New Zealand Traveller Declaration (NZTD) is the digital declaration used to collect information from travellers coming to Aotearoa New Zealand via air and sea. It helps us identify and manage customs, immigration, biosecurity, and health risks to the border.

The opportunity to evolve and enhance the NZTD product to positively impact travellers and Border Protection agencies involved in their journey is endless. Our vision is for a streamlined digital border that supports seamless travel by air and sea.

To help us achieve this multi-agency vision, we are seeking a highly skilled and motivated Product Owner to join the NZTD team. A driven product leader who can help shape the future direction of this product.

If you thrive in a complex environment and have a passion for continuous improvement and making genuine change, we want you on our team

**About this role**

**_ This is a full-time permanent role based in Wellington Customhouse._**

Reporting to the NZTD Tower Manager you will be:
Working with your team(s) to ensure the product is stable, resilient, robust, responsive, and available; and on-call during business hours for incident management on a rostered basis.

Driving meaningful outcomes for the organisation by helping the team connect product execution and delivery to strategic business objectives and success measures.

Partnering with the Product Manager, stakeholders and other agency NZTD product delivery teams to address opportunities that meet the needs of customers and users.

Ensuring the team can predictably, iteratively, incrementally, and safely deliver new and enhanced product functionality that is valuable, feasible, usable, and viable.

Empowering, enabling, and supporting your team(s) to continuously improve their competencies, product practices, technical practices, and product thinking.

**Working at Customs**

We aim to create a great place to work, where our people have a sense of belonging and the capability and desire to meet our future challenges. We are an organisation that is clear about our mission and this is underpinned by Te Pou Tokomanawa (the Foundations) and our Whanonga Pono (Values). Our work really matters to the safety and success of New Zealand.

**We care about well-being, personal growth, and job satisfaction, which is supported through**:

- offering on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles
- fostering inclusive and supportive team environment with vibrant social and cultural groups.
- supporting flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements.
- providing discounted health insurance, and free on-site gyms (in some locations)
- Three days of service holidays, in addition to four weeks of annual leave.

**How to apply**

To join Customs in any role you must be a **New Zealand citizen or NZ permanent resident**.*
- This means:
**Please note Customs will be managing this recruitment independently in-house and will not be engaging with recruitment agencies at this stage.**

**Job details**:

- Reference #- 42733- Posted on- 19 Nov 2024- Closes on- 03 Dec 2024- Location(s)- Wellington- Expertise- Information Technology- Job level(s)- Experienced- Work type(s)- Permanent Full Time- Additional attachment


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