Principal Consultant

7 months ago

Auckland City, New Zealand Dentsu Aegis Network Full time

Job Title:
Principal Consultant - Experience & Strategy

**Job Description**:
Merkle Aotearoa | Auckland | Permanent | Full time
- Enjoy a flexible/Hybrid working culture and a high performing, tight knit team.
- Great leave benefits above the status quo - wellbeing half-days, long service leave and parental leave benefits
- Unlimited learning opportunities with a supportive team, global online learning tools and a network of specialists around the world

About us

Merkle Aotearoa, formally Davanti, are a leading Experience Transformation Consulting firm in New Zealand and a part of dentsu, Asia Pacific’s largest and most awarded agency network.

Merkle’s vision is to transform Aotearoa through connected experiences, and our Experience Consulting team at Merkle Aotearoa fuse art and science to understand, design, build, and continuously shape experiences so that customers perceive them as personal and meaningful. We have a diverse and immensely talented team that leads Merkle’s strategic, consulting, research, service design, and UX/UI design capabilities, and we now are looking for a passionate consultant to join our team to be our Strategic guru through our client’s transformation journeys.

What your role and typical day might look like

Our Principal Consultant (Experience & Strategy) plays a lead role to clarify and align diverse perspectives on the true problems to be solved, the direction of travel and what the future should look like, and the best path to get there. The Strategy Lead will understand the holistic business elements to achieve success, and be expert at distilling, prioritising and planning for, and communicating these ingredients effectively. They will be expert at engaging and constructively challenging Senior Leadership Teams, while building trust and creating opportunities to improve the value they receive from investment in experience-led transformation.

Showcasing your passion and expertise in Strategy design and delivery, you’ll lead, facilitate, and educate internally and externally. You’ll be expert at navigating the nuances and complexities of different business contexts and stakeholders to provide value and influence positive client outcomes. With your expertise and experience managing change, you’ll motivate key leaders to take ownership and embark on their own journey of change, while helping them inspire, activate, and prepare their organisations for the upcoming cultural and behavioural transformation.

Responsibilities include:

- Engage and collaborate closely with clients and key stakeholders to understand their business objectives, challenges, and opportunities for improvement and relieve pain points.
- Develop comprehensive business transformation strategies and tailored recommendations that align with client goals, needs and industry best practices.
- Co-define operational excellence initiatives to streamline processes, optimise resources to deliver efficiency.
- Co-design customer-centric solutions that enhance the overall customer experience across all touchpoints.
- Identify key digital transformation efforts leveraging innovative technologies to enhance operations, products, and services, including guidance and support throughout the implementation process to ensure alignment with strategic objectives and outcomes.
- Contribute to the development and implementation of change management strategies to facilitate smooth transitions and mitigate resistance to change.
- Being a thought leader and Merkle representative in the Experience community, immersing yourself into the latest industry trends, emerging technologies, and best practices.
- Contribute to the continuous improvement of methodologies, frameworks, and tools used in business transformation consulting.
- Attract, retain, support and grow the capability of the team through mentorship, leadership and quality assurance to ensure a high-quality output for our clients.

A bit about you
- Extensive experience in management consulting (or similar), with a focus on business transformation, customer experience, operational excellence, and digital transformation.
- Intrinsic knowledge that business transformation is primarily about people, and that technology is an enabler. Familiarity with experience transformation platforms preferred (CRM, ERP, MarTech and Commerce).
- Strong analytical skills and strategic thinking abilities, with a track record of developing and implementing impactful solutions.
- Confident communication, facilitation and presentation skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation.
- Proven experience leading workshops, probing and challenging pain points to uncover details to get the root cause problems.
- Demonstrated leadership capabilities, with the ability to lead cross-functional teams and drive results in a collaborative environment.
- Collaborative, practical, pragmatic and resilient - can produce their best wor

  • Principal Consultant

    3 weeks ago

    Auckland, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to...

  • Principal Consultant

    4 weeks ago

    Auckland, New Zealand Datacom Full time

    Our purposeHere at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate...

  • Principal Consultant

    7 months ago

    Auckland City, New Zealand Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. The Nuts and Bolts The Role The Principal Consultant is responsible for developing and delivering detailed technology solutions through consulting project...

  • Principal Consultant

    4 weeks ago

    Auckland, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to...

  • Data and Analytics Principal Consultant

    8 months ago

    Auckland City, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our team The Data and Analytics team are a progressive group of diverse and creative individuals with a deep love for all things data related. They build platforms and solutions that...

  • Sap Principal Consultant – Finance

    1 month ago

    Auckland, New Zealand DXC Technology Inc. Full time

    SAP Principal Consultant – Finance Job Description: DXC Technology (NYSE: DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Join our dynamic team as a highly skilled and experienced SAP Principal Consultant – FICO. This exciting opportunity focuses on delivering finance and...

  • Sap Principal Consultant – Finance

    3 months ago

    Auckland, New Zealand Dxc Technology Inc. Full time

    SAP Principal Consultant – FinanceJob Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Join our dynamic team as a highly skilled and experienced SAP Principal Consultant – FICO. This exciting opportunity focuses on delivering finance and...

  • SAP Principal Consultant – Finance

    2 months ago

    Auckland, New Zealand DXC Technology Inc. Full time

    SAP Principal Consultant – Finance Job Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Join our dynamic team as a highly skilled and experienced SAP Principal Consultant – FICO. This exciting opportunity focuses on delivering finance and...

  • Principal HR Consultant

    2 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Immediate start - Fixed term/secondment opportunity until June 2025 We are looking for a seasoned HR professional to cover key workstreams and projects within the Advisory space until June 2025. You'll work closely with the Manager - HR Advisory and another Principal in the team. The Advisory team are a neat bunch; it's a collaborative and supportive...

  • Principal Technical Consultant

    2 months ago

    Wellington City, New Zealand ACI Worldwide Full time

    **Join the Team Making Possibilities Happen** - If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over. _ As a **Principal Technical...

  • Principal Consultant

    3 weeks ago

    Auckland City, New Zealand Slalom Consulting Full time

    **Slalom New Zealand** Slalom is a fiercely human consulting company focused on end-to-end business transformation. With 20+ years serving clients and operating in 45+ markets around the world, Slalom teams have the autonomy to move fast and do what's right for our clients, making us more personal and more nimble than traditional consulting firms. At...

  • Principal Consultant, Supply Chain Risk

    3 months ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Te Haeata/The Opportunity** Welcome to the “Protective Security, Strategy & Planning” team. This is an exciting time for us as we look to embed the Ministry's new Third Party Assurance Framework! The Protective Security, Strategy & Planning Team coordinates and supports Te Tāhū o te Ture to promote a positive security culture. We're looking for a...

  • Principal Geotechnical Consultant

    5 days ago

    Auckland, Auckland, New Zealand CMW Geosciences Full time

    About CMW Geosciences">We are a leading geotechnical consultancy with 18 offices across Australia and New Zealand, employing over 300 hard-working, down-to-earth engineers and geologists. Our team provides quality site investigation, analysis, and design advice to the construction infrastructure and energy sectors.">Our South Auckland office in Penrose is...

  • Principal Reward Consultant

    4 months ago

    Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** Are you a seasoned professional in the field of rewards and remuneration? We have an exciting opportunity for a **Principal Reward Consultant** to join our dynamic People Services team on a fixed term contract from November 2024 to January 2026 to cover a parental leave. In this role, you will be at the forefront of...

  • Principal Sharepoint Consultant

    6 months ago

    Wellington City, New Zealand Capgemini Full time

    **_Due to our growth within the NZ SharePoint space we are seeking an experienced Principal SharePoint Consultant with solid technical leadership and migration project experience to join our Wellington Capgemini office. _** **_Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts...

  • Principal Sharepoint Consultant

    6 months ago

    Wellington City, New Zealand Capgemini Full time

    **Due to our growth within the NZ SharePoint space we are seeking an experienced Principal SharePoint Consultant with solid technical leadership and migration project experience to join our Wellington Capgemini office.** **Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who...

  • Principal Consultant

    4 months ago

    Auckland City, New Zealand Fujitsu Full time

    About the job Principal Consultant - ServiceNow **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...

  • Principal Technical Solution Consultant

    7 months ago

    Auckland City, New Zealand RWA Technology People Full time

    Be the driving force behind cloud data technologies and data strategies - Help some of New Zealand's most recognised brands make better business decisions This is a once in a lifetime opportunity to work for one of New Zealand's most recognized technology firms! Be a part of an organization that's looking to create impact using the most current and...

  • Data & Analytics Principal Consultant

    6 months ago

    Wellington City, New Zealand Datacom Full time

    Our Purpose Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike. The Nuts and Bolts Why You Want to Join Us - Our Team and Culture,Benefits, Career Growth and Flexibility We...

  • Principal IT Service Advisor

    2 weeks ago

    Auckland City, New Zealand Mott MacDonald Full time

    Principal IT Service Advisor **Location(s)**:Auckland Central, NZ **Country**:New Zealand **Position Location**:Auckland, New Zealand **Contract Type**:Permanent **Work Pattern**:Full Time **Market**:Various **Discipline**:Information technology **Job Ref**:6300 **Recruiter Contact**:Matt McKenzie - Mott MacDonald is a uniquely diverse...