Senior Analyst, Strategy

1 month ago


Auckland City, New Zealand Xero Full time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

**How you’ll make an impact**

This is a senior individual contributor role and will be critical to ensuring our Strategy & Operations leaders are enabled to get the right things done through decision making grounded in analytics.

You will be responsible for leading and contributing to high-impact analytics projects to support improved decision making for senior leaders across Strategy & Operations. The role will be tasked with generating pan-Xero insights, bringing together multiple data sources in a cohesive way to aid in the most strategically important decisions and require you to align closely with a wide variety of stakeholders across the globe.

**What you’ll do**
- Contribute significantly to and lead the execution of ‘last mile’ analytics, developing analytical models and performing deep dives that convert data into actionable insights.
- Alongside the analytics Lead, support key decision makers using data in a simple and effective way, with world class storytelling and data visualisation skills to inform better decision making from non-technical stakeholders.
- Build a deep knowledge across multiple data domains. Insights and analytics outcomes will include but not be limited to: Deliver Quantitative analysis to aid Xero-wide Strategy process Help drive the Monitoring of OKRs for Xero and setting company-level operational KPIs
- Identify and monitor metrics for external communications (e.g. investors, media)
- Create cross-portfolio (e.g. Strategy Finance-Revops) metrics and reporting.
- Provide decision support for Pricing and Packaging decisions, connecting product usage to packaging decisions to step change how we commercialise our product.
- Contribute to roadmap development and backlog of work, including participating and on occasions leading sessions to understand, clarify and document business requirements.
- Help advocate for the prioritisation of your initiatives within our team & with external stakeholders.
- Develop a strong, growing understanding of the potential commercial return of Xero’s product investments, and ensure this is accurately fed into our regional GTM plans as they evolve

**Success looks like**
- Engaged confidently with a wide variety of stakeholders across the business, being recognised as a high impact contributor.
- Conveys information clearly, concisely, and professionally, both in written form and verbally.
- Plays a significant role in providing deep and reliable insights and analytics that drive decision making.
- Operate independently to understand a problem from a business and customer value perspective, considering different perspectives and potential impacts.
- Is a strong team player and can execute work requiring deep thinking and at times manage multiple tasks concurrently.
- Takes responsibility for work allocated to them, demonstrates high levels of accountability and delivers on schedule.Demonstrates a focus on continual self improvement, across both the technical and business aspects of delivering data analytics.
- Works collaboratively across multiple teams. Builds strong relationships with our central data teams and other analytics groups at Xero

**Critical competencies**
- Technical Mastery level in SQL for data extraction, manipulation and analysis
- Comfortable working with complex and diverse datasets
- Proficiency in Tableau and other modern BI tools
- Previous experience with statistical statistical approaches to analysis
- Experience with statistical languages such as Python beneficial
- Non-technical Commercial mindset, and understanding of SaaS business models
- Strong communication and data storytelling skills, with the ability to interact with and influence varied stakeholders both non-technical and technical
- Ability to collaborate with global, cross functional teams
- Can work with ambiguity and make progress despite incomplete information or unclear objectives.
- Competent at capturing and interpreting business requirements

Ability to work in a team to influence outcomes without direct authority

**Experience**
- 5+ years or more experience in analytics or SaaS, in a stakeholder facing capacity or as a technical practitioner.
- Experienced in delivering analytics in the form of interactive dashboards
- Experience across cloud data platforms, is highly desirable. eg. Snowflake / DBT
- Demonstrated experience innovatin


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