Senior Security Engineer

4 months ago

Auckland City, New Zealand NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Analyzes, installs, acquires, modifies, and supports operating systems, databases, or utility software. Plans, conducts, and directs the analysis of business problems with automated systems solutions. Analyzes, designs, acquires, and implements projects for LAN and/or WAN systems.

Plans, designs, acquires, and implements telecommunications voice/wire systems.

At higher job levels, may contribute to the development, testing, evaluation, or design of system or infrastructure architecture used throughout the IT solution set.

**Working at NTT**

Technical** Mandatory**
- At least 10 - 15 years of experience in a technical support environment working with Firewall - **Fortinet and Checkpoint **security products.
- ** Fortinet NSE4 and Checkpoint certification CCSE, CCSA** in a must.
- Strong knowledge to support, maintenance and troubleshoot any incident and request on Checkpoint, Fortinet in the complex enterprise environment.
- Experience in managing Compliance management tools like Firemon, Skybox, AlgoSec.
- Good knowledge of routing and switching protocols.
- Experience in managing Security Incidents detect and response, with knowledge of Mitre Attack and NIST framework.

**Desirable**
- Knowledge of Mitre framework.
- Security Tools for AlgoSec, and SIEM solutions Splunk, RSA envision.
- Vulnerability Management tools like Tenable and Qualys.
- Experience in managing Compliance management tools like Firemon, Skybox, AlgoSec.
- Experience in supporting Splunk Log search head, running query.
- Experience in managing Security Incidents detect and response, Threat hunt capability with knowledge of Kill chain methodology.
- Experience in triaging Threat feeds and work towards mitigation and simulation exercise.
- Experience in reviewing the vulnerability, product bug reports and relating its impact to Client’s environment.

Business, Customer Service, etc
- Ability to lead the technical investigation, speak to the client in the incident discussion, clearly articulate the problem/incident statement and technical details.
- Experience in managing large customers with multiple data centres and sites.
- Strong team player collaborates with teammates and contributes towards team success.
- Ability to work in a challenging and constantly changing environment.
- Display a willingness to persevere with difficult tasks.
- Demonstrate resourcefulness and sound judgement.
- Contribute to maintaining knowledge base/playbooks by updating procedural documentation. Actively participate in process improvement with other team members and Wider team.
- Good aptitude to learn and adapt to new security technology.
- Strong customer service focus with an understanding of client expectations.
- Strong communication
- verbal, writing and interpersonal skills
- Demonstration of NTT’s core values of Proactively, Teamwork, Professional Excellence, Partnership, and Personal Commitment.

High level of initiative, accountability, attention to detail and ability to follow process particularly Change Management.

Key Responsibilities
- Accept, manage, and update service requests to ensure contracted Service Level Agreements are met.
- Provide remote technical support and Escalations within Managed Services’ ITIL aligned service delivery processes including Incident Management, Problem Management, Configuration Management, Change Management and Release Management
- Manage, own and co-ordinate the technical resolution of incidents either remotely or onsite utilising Field Engineering resources
- Action P1 or Major incident escalation right away.
- Manage day-to-day operations of reviewing SIEM alert and other vulnerability management tools. Ensure that all the various environments within the Client have adequate scans and assessments performed.
- Plan, coordinate and implement complex network changes within customer specified change windows, adhering to a predefined ITIL change management framework. This will include liaising with the customer, third party suppliers, vendors and partners to ensure mínimal disruption to the

customer’s day-to-day business operations, and the provision of a

seamless, coordinated delivery of services.
- Plan, coordinate and execute release management activities within customer specified change windows, adhering to a predefined ITI

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