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Repair Manager/ Heavy Motor Vehicle Assessor

1 month ago

Hamilton, New Zealand Claim Central Full time

**This will be a career, not just a job**:

- **Breakthrough technology**:

- **Fast paced role with an exceptional culture**:

- **Opportunity to expand on your Heavy Vehicle Repair Management skills within the Insurance Industry**
The growth of Hello Claims has created exciting opportunities for a Repair Manager / Heavy Motor Assessor, within our team. In return for your commitment we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day

Hello Claims has delivered a ‘**First to Market Assessing Technology and claim services’** providing motor claims operational excellence. Our motor claims management and assessing solution covers a range of passenger vehicles trucks, machinery, caravans, motor cycles and motor vehicle liability claims. Hello Claims has a comprehensive nationwide footprint.

*
What we offer you: *
- Attractive remuneration package
- The opportunity to work in an international company with the potential to grow and develop your career
- Great company culture with a supportive team
- Flexible working arrangements including the ability to work from your home office nationwide
- Ongoing support and development
**The opportunity**:

- Develop or further your career into the Insurance Industry
- Interacting with our Customers, Clients, Repairers, and internal staff to build strong relationships and capture critical information to proactively manage insurance repairs
- Maintain regular communication with Management on technical or customer service issues
- Responsible for undertaking daily allocated assessments
- Preparing written assessment reports sent directly to the client
**About you**:

- Trade Qualified Panel Beater or Mechanic
- Minimum of 5 years’ experience working with heavy vehicles, within the New Zealand market.
- Knowledge of the latest repair methodology
- Proven innovative nature and ability to contribute to the development of the company
- Excellent customer service skills including ability to communicate verbally and written effectively
- Ability to work autonomously, be self-managed and prioritise effectively
- Demonstrated computer, software and keyboard skills
- Attention to detail and accuracy