Facilities Manager

2 weeks ago

Christchurch, New Zealand JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
As the Facilities Manager, you will be responsible for ensuring optimal service delivery is provided in the day-to-day operations across our client portfolio. You will oversee the coordination of facilities management services, including ad hoc maintenance, fire and mechanical/electrical support, and the help desk function.

**An Overview of the role**:
Coordinate the facilities management service, following environmental safety guidelines

Manage reactive maintenance requests through the Customer Experience Centre (CXC)

Deliver ongoing performance and compliance reporting to stakeholders

Ensure services and activities are in line with budget and reporting requirements

Maintain continuity of property services with minimum disruption to business operations

Conduct monthly audits and review reports

Comply with all health, safety, and environmental policies and procedures

Work in partnership with the team to align the long-term portfolio strategy with company objectives

Serve as a key interface between the company and the Supplier Customer Experience Centre

Monitor KPIs and ensure contractual compliance

Conduct contractor procurement in compliance with procurement policies

Manage ongoing performance of contractors

Manage escalations and evaluate vendor/contractor management

**Sounds like you? This is what we are looking for**:
Proven experience in facilities management, property management, hospitality, or related field

Knowledge of local occupational health and safety requirements

Familiarity with critical facilities and vendor management for specialized services

Basic technical knowledge of property systems (Computer Room Air-conditioning, Fire Protection system, etc.)

Strong understanding and interpretation skills of commercial contracts

Excellent budget management and financial analysis skills

Ability to multitask and prioritize effectively

Strong attention to detail and problem-solving skills

Proactive and self-motivated with a can-do attitude

Excellent communication and relationship-building abilities

Experience working in critical environments is preferred

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

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