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Sales Manager
1 month ago
**Summary**:
Reporting to the Vice President APAC, the position holder’s main purpose is to maintain our current customers and drive sales and sales initiatives to expand and grow our customer base. They will build and maintain solid relationships with existing and potential customers. The incumbent is expected to understand the needs of the customer, foster strong relationships internally and
externally and drive the sales strategy for the business in their locations of responsibility. Much of their time is customer facing on the road.
**Main Accountabilities**:
- Drive sales targets in line with the company Sales Strategy for products and services.
- Develop and increase the sales pipeline in their region.
- Generating new sales leads and fostering any future opportunities across our network.
- Play a key part in setting realistic but stretch targets and goals for themselves.
- Engage in product marketing and support.
- Understand the current competitor landscape and providing analysis to drive sales strategy.
- Increase customer base across all products and service.
- Drive and engage in region and overseas sales with some travel where required.
- Work with department heads to provide feedback and solutions on their performance.
- Adopt the highest levels of customer service and proactively managing any follow and resolution to minimise future and repetitive issues occurring.
- Support the customer services team during peak periods.
- Work with the Branches to provide constructive feedback and solutions on our performance from the eyes of the customer.
**Qualifications & Experience**:
- Proven senior sales executive / business development with a minimum of 10 years’ experience in a sales position with a GSA and/or airline, preferably also freight forwarder industry experience but not essential.
- A self-starter who possesses strong customer-orientation and understanding of customer needs.
- Self-motivated, disciplined and a proven success in relationship development, with a flexible attitude to working hours.
- Good analytical skills
- Excellent communication skills both written and verbal.
- Must have on-the-road sales experience with good negotiation skills.
**Benefits**: