Foh Cafe Manager

1 week ago


Wellington City, New Zealand Nikau cafe Full time

Looking for an experienced and enthusiastic Front of House Manager to join our team

As the Front of House Manager, you will be responsible for overseeing the day-to-day operations of our restaurant. You will be in charge of creating an exceptional guest experience, managing our front of house staff, and ensuring that our restaurant is always running smoothly.

**Responsibilities**:

- Train, manage, and motivate front of house staff
- Develop and implement policies and procedures for the front of house
- Monitor and maintain the cleanliness and organization of the restaurant
- Provide exceptional guest service and ensure guest satisfaction
- Manage inventory, ordering, and stock levels for front of house supplies
- Collaborate with the kitchen staff to ensure a smooth flow of service
- Monitor and enforce compliance with health and safety regulations
- Handle customer complaints and resolve any issues that may arise

Qualifications:

- At least 3 years of experience in a similar role
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Knowledge of food and beverage service and sales
- Proficient in computer systems and software, including Microsoft Office and POS systems
- Ability to work flexible hours, including evenings and weekends
- Food handler's permit and TIPS certification preferred

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Wellington City, Wellington: Reliably commute or planning to relocate before starting work (required)


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