Cafe Supervisor
6 days ago
Full Time Cafe Supervisor Position
Min 32-40 hours per week
Supervise and guide cafe staff with guidance from Head Chef, to ensure smooth and efficient cafe operations.
- Manage FOH (Front of House) staff to enhance the resident experience.
- Provide excellent customer service to residents and visitors, addressing any inquiries, concerns, or special requests, and managing the resident experience.
- Work with Head Chef and Village Co-Ordinator on catering and special events, including menu planning, preparation, and timely service for gatherings and functions. Menu
- Collaborate with the chef on menu planning, including cabinet offerings, and work closely with the chef to ensure that menu items are prepared and presented consistently.
- Ensure that food and beverages meet quality standards, maintaining a focus on taste, presentation, and food safety.
- Monitor and manage cafe inventory, including restocking supplies, tracking stock levels, and placing orders when necessary.
- Oversee procedures, monitor POS and Eftpos transactions to ensure accurate and secure processing of payments.
- Maintain sales records, provide receipts, and make change as required with approval.
- Maintain a clean and hygienic cafe environment, following safety and cleanliness protocols, and conducting periodic inspections.
- Train and mentor cafe staff, ensuring they have the necessary skills and knowledge to excel in their roles.
- Collect and analyze customer feedback to make improvements in service quality and menu offerings.
- Plan, coordinate, and execute special events, promotions, and themed activities within the cafe.
- Maintain accurate records of sales, inventory, and staff schedules for reporting and analysis.
- Ensure compliance with all relevant health and safety regulations, including food safety and hygiene standards.
You will have either 3 years relevant work experience, which can include hospitality and retail sales/management OR a relevant qualification (level 4 minimum)
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