Guest Services Agent
4 days ago
**Who We Are | Ko Wai Matou**
Our people love coming to work every day, and we think you will too We’re looking for positive people. Working with us means getting unlimited opportunities to develop yourself and your career and being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.
We seek a** Guest Services Agent** to join our **Sudima Christchurch City** Front Office team. If you are passionate about service, are a team player who enjoys the hospitality industry and wants to further your career, we want to talk to you
This is a part-time position. We can offer you a guaranteed minimum of 20 hours per week. However, extra shifts are also available.
**About The Role | Te mahi**
- Responsible for ensuring a smooth check-in and out process.
- Ensure a warm and friendly welcome every time a guest enters the hotel.
- Follow security procedures and emergency procedures to ensure the safety of all our guests and team members.
- Answer phone calls and ensure guest requests are actioned and followed up with relevant departments.
- Attend ongoing training.
- Ensure that guest safety and security are consistently maintained at high levels.
- Ensure your presentation is consistent with brand standards, including a correctly presented uniform and name badge.
- Communicate professionally and effectively with other hotel departments.
- Ensure Health and Safety standards are being met and reported as per policy.
**Requirements**:
**About you | Ko koe tēnei**
- Being Bilingual/Multilingual - Would be highly advantageous.
- Flexibility to work across a rotating roster through weekdays and must be able to work on weekends.
- Confident, well-motivated, enthusiastic and determined.
- Takes pride in work and has exceptional attention to detail.
- Ability to prioritise, work to deadlines and remain composed under pressure.
- Work to a high standard, accurate and organised.
- Approachable and flexible & a team player.
- Committed to continuing professional development.
- Have a thorough knowledge of the surrounding location, including local amenities, transport facilities, local doctors and emergency information to provide accurate information to support guest needs.
- Full NZ driver's License preferred but not essential.
- Current valid right to work in NZ.
**Benefits**
**We are all valued | He kura te tangata**
- Meals on duty, staff parking and uniform provided.
- Discounts at our hotels, restaurants and spas across our network.
- Staff, family and friends rates at our hotels.
- Excellent reward & recognition events.
- Service and anniversary gifts and benefits.
- Wellbeing programme including Health insurance discounts.
- Paid training and individual Employee Development Plans.
- Training towards NZQA qualifications and our very own online digital learning platform.
- Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment.
Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.
Nau mai, haere mai, tauti mai
Our Values
E MANAWANUI ANA MATOU - WE CARE
KA WHAI MATOU I TE TIKA - WE DO THE RIGHT THING
KA MAHI TAHI MATOU - WE WORK TOGETHER
-
Guest Services Agent
2 days ago
Christchurch, New Zealand BreakFree Cashel Street Full time**BreakFree Cashel** Street is an innovative Christchurch hotel that opened in April 2015. The hotel's philosophy is simple: we believe that great design, intuitive technology and exceptional service should be available at a great price. Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a**...
-
Guest Service Agent
16 hours ago
Christchurch, New Zealand Peppers Clearwater Full timeJust 15 minutes out of Christchurch, on the banks of Lake Kaikainui and with the spectacular Southern Alps as a backdrop, lies this resort-style hotel. Having its own championship golf course, trout -filled streams for fly fishing, and superb food and beverage outlet specialising in Canterbury produce makes **Peppers Clearwater Resort** a popular conference...
-
Guest Service Agent
3 weeks ago
Christchurch, New Zealand AccorHotel Full timeCompany Description Here at Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Services Agent
4 weeks ago
Christchurch, New Zealand Hind Management Full time**About The Role** If you are passionate about service and have a smile to match, we are seeking a Part-time Guest Services Agent. We are looking for an enthusiastic applicant who understands the meaning of great guest service, team work and attention to detail. A team player who enjoys the hospitality industry and wants to further their career. This role...
-
Concierge/Guest Services Agent
2 days ago
Christchurch, Canterbury, New Zealand Hind Management Full timeThe Role | Te mahiWe are seeking a Guest Services Agent/Concierge to provide an exceptional level of service that exceeds expectations of our guests.Who We Are | Ko Wai MatouHere at Sudima Hotels, we have one passion, youWe care, we do the right thing and we work together.As a Sudima team member, you will demonstrate these values with your day-to-day...
-
Guest Services Agent
7 days ago
Christchurch, Canterbury, New Zealand Hind Management Full timeAbout The RoleIf you are passionate about service and have a smile to match, we are seeking a Guest Services Agent.We are looking for an enthusiastic applicant who understands the meaning of great guest service, teamwork, and attention to detail.A team player who enjoys the hospitality industry and wants to further their career.This role covers different...
-
Guest Services Agent
16 hours ago
Christchurch, New Zealand Hind Management Full time**The Role | Te mahi** We are looking for an enthusiastic Guest Services Agent who understands the meaning of great customer service, teamwork, professionalism, and attention to detail and has a passion for hospitality! This is a full-time role covering a variety of shifts during weekdays, evenings, weekends and public holidays. You will need to be...
-
Hospitality Agent
7 days ago
Christchurch, Canterbury, New Zealand HIND Management Full timeSudima Hotels, operated by Hind Management, offers a unique opportunity to develop your hospitality career. We are seeking a skilled Hospitality Agent to provide personalized services that exceed guest expectations.In this role, you will engage with guests, resolve issues promptly, and maintain open communication channels with colleagues. Your strong guest...
-
Guest Services Professional
7 days ago
Christchurch, Canterbury, New Zealand HIND Management Full timeHind Management is committed to delivering exceptional customer experiences. We are looking for a Guest Services Professional to join our team at Sudima Christchurch Airport.The successful candidate will have excellent organizational skills, able to prioritize conflicting tasks professionally, and demonstrate initiative and flexibility. As a key member of...
-
Guest Services Representative
4 days ago
Christchurch, Canterbury, New Zealand Hindmanagement Full timeKey ResponsibilitiesAs a Room Attendant with Hind Management, you will be responsible for:Providing exceptional customer service to our guestsCleaning and servicing guest rooms to the highest standardsMaintaining the cleanliness and organization of hotel public areasReporting any health and safety issues or maintenance needs to managementAbout Our ValuesWe...
-
Customer Service Ambassador
6 days ago
Christchurch, Canterbury, New Zealand Hind Management Full timeAbout the RoleWe are seeking a dedicated and enthusiastic individual to join our team as a Guest Services Agent. If you have a passion for providing exceptional customer service, working in a fast-paced environment, and ensuring that every guest has an unforgettable experience, this could be the perfect opportunity for you.ResponsibilitiesAssist Front Desk...
-
Guest Service Ambassador
4 days ago
Christchurch, Canterbury, New Zealand Hind Management Full timeAbout UsWe are a hospitality company dedicated to providing exceptional guest experiences. At Hind Management, we value our people and strive to create a welcoming environment for all our guests.Job OverviewWe are seeking a highly skilled Room Attendant to join our Housekeeping team at the Sudima Kaikoura Hotel. As a key member of our team, you will be...
-
Service Excellence Ambassador
24 hours ago
Christchurch, Canterbury, New Zealand Hind Management Full timeJoin Our TeamWe are seeking a skilled and enthusiastic Guest Services Agent/Concierge to join our team at Sudima Christchurch Airport. As a key member of our front-of-house team, you will play a vital role in delivering exceptional service experiences to our guests.Key Skills and Qualifications:Strong communication and interpersonal skills.Ability to work...
-
Rental Service Agent
5 days ago
Christchurch, New Zealand Indie Campers Full time**ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...
-
Guest Experience Coordinator
1 day ago
Christchurch, Canterbury, New Zealand Hind Management Full timeOur MissionHind Management aims to provide an exceptional level of service that exceeds our guests' expectations. We believe in treating every guest as an individual and providing personalized attention to detail.Key Responsibilities:Ensure all guest requests are met promptly and efficiently.Maintain accurate records of guest interactions and...
-
Guest Accommodation Attendant
4 days ago
Christchurch, Canterbury, New Zealand Hind Management Full timeWe are seeking a highly organized and reliable individual to fill the role of Room Attendant at our Sudima Christchurch Airport Hotel. As a key member of our housekeeping team, you will be responsible for ensuring that our guests' rooms are clean, comfortable and well-maintained.Responsibilities and RequirementsCleaning and preparing guest rooms for...
-
Front Desk Representative
3 days ago
Christchurch, Canterbury, New Zealand Hind Management Full timeAbout the Job: As a Guest Services Agent at Sudima Christchurch Airport, you will have the opportunity to provide exceptional customer service to our guests. Your duties will include checking guests in and out, managing luggage storage, and assisting with various administrative tasks.Duties and Responsibilities:Check guests in and out efficiently and...
-
Advertising Sales Representative
1 week ago
Christchurch, New Zealand Guest Services Worldwide Pty Full timeSales representative required Must be able to travel across New Zealand with overnight stays Previous sale experience required This is a sales led and need to be proactive in closing sales to earn commission. Rapidly expanding company in both print and digital publications Enthusiastic, motivated individuals should apply. Training provided, range of...
-
Advertising Sales Representative
16 hours ago
Christchurch, New Zealand Guest Services Worldwide Pty Full timeSales representative required Must be able to travel across New Zealand with overnight stays Previous sale experience required This is a sales led and need to be proactive in closing sales to earn commission. Rapidly expanding company in both print and digital publications Enthusiastic, motivated individuals should apply. Training provided, range of...
-
Delivery Agent
5 days ago
Christchurch, New Zealand NZ Post Full timeDelivery Agent | 12 months Fixed-Term | Full-Time | St Asaph Delivery Branch Your Impact Pushing the boundaries and innovating to meet the needs of our customers really comes to life in the Delivery Agent role. Provide world class mail and parcel pickup and delivery. You will be operating an e-vehicle (paxster) or delivering our mail by motorcycle which is a...