Underwriting Manager and Principal Underwriter

6 days ago


Auckland City, New Zealand Suncorp Group Full time

**Underwriting Manager and Principal Underwriter (Central/Southern)**

There has never been a more important time to be part of the insurance industry, responding to changing customer needs, adapting to regulatory change and facing into social and environmental issues.

Due to an internal promotion to Chief Underwriter, we have an exciting leadership opportunity available in our Life Portfolio & New Business team. This role is ideal for those with exceptional senior Life underwriting experience and who want to be part of a high performing and motivated team. Working together with a second Underwriting Manager and Principal Underwriter, you will jointly be responsible for the leadership of the Asteron Life operational underwriting function. It is anticipated you will spend around 50% of your time leading the team and driving our Underwriting proposition and the other 50% of your time will be adviser focussed and managing risk selection for a panel of select advisers. The role guides one of Asteron’s key competitive advantages and cements relationships with key adviser partners which significantly contributes to our success.

**Key responsibilities include**:

- Lead and coach underwriters in their professional development and adviser service experiences, working closely with the Chief Underwriter.
- Consistently achieve performance targets, including alignment with underwriting philosophy, guidelines and standards, quality decisions, speed, efficiency and conversion targets and differentiated levels of service to adviser partners measured through NPS, new business growth and employee engagement.
- Manage underwriting escalations requiring independent review and coaching to achieve speed to market and quality underwriting decisions.
- Work closely with the Manager, Key Relationships and New Business to ensure a superior and aligned end-to-end customer onboarding experience.
- Manage adviser relationships and underwrite customer policies in line with our risk appetite, including tele-underwriting and communicating decisions to and with advisers and their clients.

**What you’ll bring**:

- 10+ years Life underwriting experience, with proven experience in balancing strong risk selection and commercial outcomes to drive business growth.
- Proven leadership and relationship management experience, with superior communication skills
- A comprehensive knowledge of medical terminology, disease process, treatments and prognosis
- An understanding of accounting and financial matters including the ability to analyse financial accounts, the legal aspects affecting risk management.
- An ability and passion to perform professional presentations to underwriters and advisers on risk management issues and produce and present formal training courses, that sets Asteron apart and encourages business growth.
- Strong interpersonal skills and a demonstrated ability to effectively resolve conflict
- The ability to provide sound strategic advice and provide mentoring/coaching to others

**What we can offer you**:

- Free life, salary continuance and trauma insurance cover
- Discounts on Asteron Life, Vero, Southern Cross medical insurance
- Flexible leave of up to four days per year in addition to annual leave
- Positive, inclusive team environment where we welcome individuality and celebrate diversity
- Flexible work arrangements embracing a healthy work/life balance
- $250 annually for gym membership or hobbies
- Ongoing learning and development opportunities

**Advertised**: 31 May 2024 New Zealand Standard Time
**Applications close**: 14 Jun 2024 New Zealand Standard Time


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