Administrators Ashburton Hospital

7 months ago

Ashburton, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time

Multiple roles available (full time/part time/casual and fixed term
- Utilise your customer service and admin skills
- Based at Ashburton Hospital

**Mō te tūnga | About the role**

As an Administrator, you will interact with a range of staff as well as the general public and external health professionals to help us to achieve the best outcomes for our tūroro (patients) and whānau.

As an experienced administrator you will know what it takes to provide excellent customer service to our patients as well as administration support to the team. This is a varied role so your ability to organise and prioritise your workload, coupled with your desire to help those around you and build strong relationships will quickly see you succeed in this position.

We are currently seeking people that are interested in full-time, part time, casual and fixed term roles as administrator, **(please specify in your cover letter what your preference is)**. Our service is 24 hours a day, 7 days a week so you maybe required to work some weekends.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Profile Band 3/Band 3.
For further information about the administration and clerical pay equity settlement please follow the link below:
In this role, you will be responsible for:

- Providing administrative and secretarial duties
- Co-ordinating and managing tūroro (patient) bookings
- Ad hoc admin duties

**Ngā pūkenga me ngā wheako | Skills and experience**

Your skills will include:
**Essential**
- Excellent customer service skills - people focused
- Excellent organisational, time management and problem-solving skills
- Ability to achieve accuracy and maintain attention to detail
- Ability to meet deadlines and work unsupervised
- A team player
- Excellent user in the Microsoft suite of products e.g. Word, Outlook, Excel
- Excellent keyboard skills
- High level of written and verbal communication skills
- Demonstrated perceptiveness and a proactive approach in an administrator role.

**Desired**:

- Broad administrative experience in a health-related field
- Knowledge of medical terminology
- Familiarity with the public hospital system (including the patient management system)
- Awareness of people of differing cultural backgrounds.
- Sound ability to supervise, support and train the Administration Team.
- Capable of delegated leadership in the absence of the Administration Service Manager

**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ], is driven by our **ā Mātou Uara (Our Values)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Te Whatu Ora [Health NZ]**

When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At the DHB, you are part of something greater than yourself and encouraged to be your unique self.

We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ], there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ]

**The Future of the Health Industry**

**Nau mai, haere mai, tauti mai

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