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Health Administrator

5 months ago

Auckland City, New Zealand New Zealand Government Full time

Mō te tūnga | About the role
The Health Centre Administrator position is responsible for providing effective, efficient, and accurate administrative support to the Defence Health Centre in accordance with NZDF protocols and directives. It provides an important communication link between patients and health staff, and with other administration teams within NZDF.
As the Health Administrator, your duties will be wide-ranging, including (but not limited to):

- Actioning/processing accounts, purchasing and reimbursement claims, and maintaining spreadsheets as required;
- Greeting all visitors to the Health Centre, determining their needs, and directing them to the appropriate area;
- Assisting the Health Centre Manager with roster management; and
- Managing referrals to specialist health care as directed by clinical staff in accordance with NZDF processes.

Ngā pūkenga me ngā wheako | Skills and Experience
We are looking for someone who has excellent interpersonal and customer service skills. You will be technically competent, a critical thinker, and a team player. You must have the ability to provide exceptional support to all internal and external stakeholders and be able to communicate confidently with a range of people across all levels of the business.
- A knowledge and understanding of medical terminology;
- An ability to be discreet and maintain absolute confidentiality of sensitive information;
- Ability to anticipate administrative needs of the health centre, clinical staff and patients to ensure an efficiently run health centre.

Mō mātou | About Us
The Force Health Organisation (FHO) contributes to delivering a better, stronger, healthier NZDF by providing core primary health services to all NZDF military personnel in New Zealand. By doing this the FHO is helping prepare, protect, improve, restore, and inform personnel's health to enable them to fully contribute to NZDF's outputs. FHO's aims to provide holistic, multidisciplinary, and integrated health care.
Every hour of every day, 365 days of the year, the New Zealand Defence Force is contributing to the defence, security and well-being of Aotearoa / New Zealand. As a modern, professional military, it is our goal to maintain well trained, equipped and disciplined armed forces that can react to crisis at short notice.
Nōu te rourou | What's in it for you
In return for your expertise, dedication and hard work, NZDF is offering remuneration reflective of your experience, along with:

- Great benefits for you and your family.
- Access to holiday accommodation across NZ.
- Discounts Handbook for selected retail, entertainment and service providers.
- 5 weeks annual leave per year.

Me pēhea te tuku tono | How to Apply
To view the Position Description and to Apply, please use the links on this page.

**Please note**:

- Applicants will be required to undergo a pre-employment drug screening test prior to any offer of employment being made.

Applications close on Wednesday 17 May 2023.

**Please note**: Applicants must be legally entitled to work in New Zealand (NZ) and be able to obtain and maintain the required level of NZ Government security clearance for the position applied for. The minimum citizenship and residency criteria for security clearances to be granted by the NZ Defence Force are as follows:
Low level Security Clearance
- most preferably a NZ citizen, who has resided in this country continuously for at least the last five years, OR
- is a citizen of, and/or has resided continuously in one or more of the following countries for the last five years: either Australia, Canada, NZ, the United Kingdom (UK) or the United States of America (USA); and has a background history that is verifiable and can be assessed as appropriate by the NZ Security Intelligence Service (NZSIS) towards a recommendation of suitability for a security clearance at this level.