Edi System Analyst

3 months ago

Auckland City, New Zealand NPDL Full time

**Company Description** Are you ready to make your mark in the world of IT and EDI?**

**Do you have the technical, analytical and customer service skills to support and optimise our current business systems landscape?**

Neptune Pacific Direct Line (NPDL) are experiencing a period of significant transformation and growth. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific’s top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.

As the EDI System Analyst, reporting to the Senior Business System Analyst you'll take the lead in planning, implementing, and supporting cutting-edge EDI solutions across the NPDL group of companies, including NPDL Shipping, Transam Agencies, Williams & Gosling, CRS NZ, and CRS Fiji. Your expertise will drive seamless integration with our service providers, and your impact will be felt at every level of our business. No two days will be the same You'll be at the forefront of exciting IT projects, tackling a diverse range of technical and functional tasks. From collaborating with external partners and business users to guiding system integrators, your role will be crucial in executing new initiatives and driving innovation.

**Here's what you'll do**:
**Solution Development**:

- Partner with business units to identify and document needs, objectives, and current challenges.
- Craft IT solutions tailored to business requirements, clearly presenting options to decision-makers.
- Develop and maintain business process documentation and other artifacts essential for IT solution implementation.

**Operational Support**:

- Support core operational processes including Freight Liner & Agency, Forwarding, Customs, Warehouse, and more.
- Coordinate issue resolution with broader IT teams and escalate service tickets with product vendors when necessary.
- Utilize service management tools to track production support, manage user communication, and uphold service levels.

**Project Management**:

- Lead approved IT projects from planning through execution, maintaining project plans and communicating progress to stakeholders.
- Oversee reports and technical developments from globally dispersed teams, ensuring seamless coordination.

**Safety & Compliance**:

- Uphold company and legislative health and safety objectives, setting an example of safe working practices.
- Stay informed on HSQE best practices and promote them within the team.

**Business & Continuous Improvement**:

- Provide support to the wider business, offering CargoWise advice and executing administrative tasks as needed.
- Identify and champion potential technology improvements, preparing reports that analyze costs, risks, and benefits.
- Challenge the status quo and recommend innovative solutions to drive continuous improvement.

**Qualifications** Here’s what you’ll bring to the table**:

- ** Expertise**: In-depth knowledge of EDI transactions, standards, and protocols, particularly for Port Messaging, Invoicing, Transportation, and EDIFACT.
- ** Technical Skills**: Experience in operating and managing various modules, with proficiency in MSSQL T-SQL scripting and a functional understanding of SQL concepts, including tables, views, and schema objects.
- ** Software Proficiency**: Familiarity with Oracle ERP Fusion Functions and CargoWise, with CargoWise certification as a plus.
- ** Troubleshooting**: Strong ability to troubleshoot data interface issues and provide effective solutions.
- ** Project Management**: Solid knowledge of standard project management principles, with a focus on milestone-based task management in a fast-paced, multi-project environment.
- ** Industry Knowledge**: Deep understanding of industry best practices and standards.
- ** Education**: A bachelor’s degree in computer sciences, information technology, business, or a related field is preferred. Industry certifications are an advantage.

**Additional Information** Our NPDL Contribution**:

- Competitive benefits package
- Hybrid working model.
- Opportunity for development and internal mobility
- Wonderful Giving - allows you to donate company money to causes of your choice.
- Wonderful Neighbour - spend a day in the community helping with various service projects.
- Company focused on wellness and health.

**#LI-LM1 #LI-Hybrid**

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