Night Audit Supervisor
5 hours ago
**Working for Hilton**
Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.
Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.
Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all
**What will I be doing?**
Our Night Supervisor's support the Hotel Night Manager and the overnight hotel operation including taking ownership of the safety & security of the hotel between 11pm-7am. The Night Supervisor has a variety of housekeeping, porter and night audit tasks to be completed during their overnight shift. In the absence of the Night Manager, the Night Supervisor will be the Manager on Duty and will be supported by another Night Supervisor. Specifically you will perform the following tasks to the highest standards:
- Support Night Manager with Night Audit procedures and tasks, including running financial reports, investigate anomalies and complete any other end-of-night tasks.
- Represent the Night Manager in their absence.
- Maintain quietness, order and safety and security in the hotel.
- Carry out regular security walks and check all areas of the hotel (quality and presence).
- Follow procedures and give instruction to guests and team members in the event of an evacuation/fire alarm or other emergencies (i.e. earthquake, bomb threats).
- Provide all hotel guests and visitors with a warm welcome to the hotel.
- Maintain cleanliness of the hotel public areas, washrooms and spa, ensuring brand standards are met at all times.
- Check-in/out guests, respond to guest requests, concierge services, upselling and promotion of all in-house activities.
- Responsible for the safe and efficient parking of vehicles, along with delivery and collection of luggage, parcels and other deliveries as well the storage of luggage
- Make room service deliveries during the night
- Carry out Doorman duties as and when required
**What are we looking for?**
In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in Night Audit role within a Hotel.
- Must hold a valid Manager's Certificate and Liquor Controller Qualification.
- Must hold a valid First Aid Certificate.
- Full Driver's License
- A passion for contributing to and enhancing our guests experience
- Customer Focused. Previous customer service experience in the hotel, leisure and/or retail sector
- Ability to manage and prioritise tasks, use initiative and work autonomously.
- Attention to detail.
- Good decision making skills and ability to take ownership of hotel operations.
- Excellent communication skills. Fluent in written & spoken English.
- Computer literate, experience with OnQ preferred.
- Ability to work in New Zealand.
**Thrive at Hilton**
Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member's professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:
- Workplace flexibility (work life balance)
- Professional leadership development framework
- Worldwide career opportunities
- Access to Hilton University and over 5000 online learning programs
- Free events and activities
- Discounted gym membership
- Discounted childcare
- Free staff meal and daily dry-cleaned uniform
- Discounted accommodation and food & beverage rates globally
- Participate in ongoing recognition programs
- Diverse by nature and inclusive by choice
- Support to participate in a variety of local volunteer activities
- Fast track to Hilton Honors Silver status
-
Night Manager
5 days ago
Queenstown, New Zealand Peppers Beacon Full timeDO YOU HAVE A PASSION FOR EXCEPTIONAL SERVICE, AN ANALYTICAL MIND FOR FINANCIALS AND NO HESITATION OF BEING A NIGHT OWL? THEN IT’S YOUR TIME TO MAKE YOUR MARK ON ONE OF THE LARGEST HOTEL CHAINS IN THE WORLD!_ **Accor **has an opportunity for an enthusiastic and career driven team player to join a proficient team in the position as Night Manager. We are...
-
Night Receptionist
2 days ago
Queenstown, New Zealand Accor Hotels Full timeCompany DescriptionNovotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms, catering for leisure guests, incentives and small meetings.We are proud of our diverse workplace with up to 30+ nationalities from all over the world.Are you at your best at night, even when it comes to...
-
Receptionist for Night Shifts
8 hours ago
Queenstown, New Zealand Accor Hotels Full timeCompany OverviewLocated on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is the largest hotel in Queenstown, offering an exceptional customer experience to its guests. Our diverse workforce, comprising over 30 nationalities, creates a unique and inclusive work environment.Salary and BenefitsThe successful candidate will receive competitive pay...
-
Night Receptionist
2 days ago
Queenstown, New Zealand Accor Hotels Full timeCompany Description Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms, catering for leisure guests, incentives and small meetings.We are proud of our diverse workplace with up to 30+ nationalities from all over the world.Are you at your best at night, even when it comes to...
-
Night Audit/Porter
2 days ago
Queenstown, New Zealand Millbrook Resort Full timeThe Role We have an extensive range of luxury accommodation at Millbrook Resort, the role involves ensuring guests are warmly greeted and a personalised experience is delivered. We are a collaborative team, delivering a high-end bespoke guest experience, whether it be assisting with luggage, delivering room service and undertaking security checks. The ideal...
-
Night Auditor
2 days ago
Queenstown, New Zealand Rosewood Hotel Group Full timeGeneral Information Country/Region New Zealand Province/City Queenstown Location Rosewood Matakauri Department Rooms - Front Office Job Type Full-time Permanent Job Description At Rosewood Matakauri, we pride ourselves on providing exceptional service and a welcoming atmosphere for our guests.We are looking for a dedicated Night Audit Associate to join our...
-
Night Reception and Guest Services Coordinator
20 hours ago
Queenstown, New Zealand Accor Hotels Full timeCompany OverviewNovotel Queenstown Lakeside is a leading hotel situated on the shores of Lake Wakatipu, catering to leisure guests, incentives, and small meetings. With a diverse workforce comprising over 30 nationalities from around the world, we pride ourselves on our inclusive environment.SalaryThe successful candidate will be offered competitive pay with...
-
Night Auditor
2 days ago
Queenstown, New Zealand Rosewood Hotel Group Full timeGeneral Information Country/Region New Zealand Province/City Queenstown Location Rosewood Matakauri Department Rooms - Front Office Job Type Full-time Permanent Job DescriptionAt Rosewood Matakauri, we pride ourselves on providing exceptional service and a welcoming atmosphere for our guests.We are looking for a dedicated Night Audit Associate to...
-
Luxury Hotel Night Manager
8 hours ago
Queenstown, New Zealand Gem Forest Hotel Nairobi - Mgallery Collection Full timeJob SummaryWe are seeking a highly skilled and experienced Night Manager to join our team at Gem Forest Hotel Nairobi - Mgallery Collection. As a Night Manager, you will be responsible for overseeing the hotel's operations during night hours, ensuring the smooth delivery of guest services, and maintaining the highest standards of customer satisfaction.Key...
-
Night Cleaner
5 days ago
Queenstown, New Zealand Accor HQ Full timeARE YOU A NIGHT OWL WANTING TO MAKE YOUR MARK ON ONE OF THE LARGEST HOTEL CHAINS IN THE WORLD? **AccorHotels** are seeking _motivated, highly engaging, exceptional attention to detail, analytical and passionate _**_Full-Time Night Cleaner_**_ to join our team at _**_Peppers Beacon_**_ _**_Queenstown._** Centrally located on the pristine shores of Lake...
-
Night Service Supervisor
8 hours ago
Queenstown, New Zealand Gem Forest Hotel Nairobi - Mgallery Collection Full timeAbout the RoleWe are looking for a dedicated and detail-oriented Night Manager to oversee the operations of our hotel during night hours. As a key member of our team, you will be responsible for ensuring the smooth delivery of guest services, managing staff performance, and maintaining the highest standards of customer satisfaction.Responsibilities:Hotel...
-
Night Manager
2 days ago
Queenstown, New Zealand The Canvas Hotel Dubai - Mgallery Hotel Collection Full timeCompany DescriptionWelcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service.Here you can take your role beyond checking people in and out.Sharing your knowledge and love of our region, you will anticipate guests' needs and offer recommendations that make their stays even more special.With each...
-
Night Manager
2 days ago
Queenstown, New Zealand Gem Forest Hotel Nairobi - Mgallery Collection Full timeCompany DescriptionWelcoming each new and returning guest with courtesy and attentive care, you will set the tone for exceptional service.Here you can take your role beyond checking people in and out.Sharing your knowledge and love of our region, you will anticipate guests' needs and offer recommendations that make their stays even more special.With each...
-
Night Manager
3 days ago
Queenstown, New Zealand Accor Hotels Full timeCompany DescriptionJoin us at Accor, where life pulses with passion! As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, where you will be able to truly find yourself, they all share a common...
-
Night Manager
3 days ago
Queenstown, New Zealand Accor HQ Full time**Permanent position, 30 hours guaranteed per week.** Join our impressive team in this dynamic leadership role in management of the overnight hotel operations. This interesting position is ideal for those strong in operations, administration and customer service with a passion for hospitality. Key to this role is ensuring that the highest service standards...
-
Supervisor
7 days ago
Queenstown, New Zealand King Pin Bowling Full timeKingpin Queenstown, 35 Brecon Street, Queenstown, Otago, New Zealand Req #930Monday, 6 January 2025Who are we?We're glad you asked!Kingpin is your go-to premier entertainment destination where guests feel like royalty and our team feel like family.Kingpin is a part of The Entertainment and Education Group (TEEG), which is one of the world's LARGEST...
-
Housekeeping Supervisor
3 days ago
Queenstown, New Zealand Tfe Hotels Adina Apartment Hotels Full timeRendezvous Hotel Heritage Queenstown, 91 Fernhill Road, Queenstown, Otago, New Zealand Req #13522Monday, 13 January 2025Hourly Wage: $27.25 to $29.66 per hourEmployment Status: Full-time (30+ hours per week)Employment Type: PermanentPlaces of Work: Rendezvous Hotel Heritage Queenstown, New ZealandKnown as the "Adventure City", Queenstown provides the...
-
Hotel Operations Manager
20 hours ago
Queenstown, New Zealand Gem Forest Hotel Nairobi - Mgallery Collection Full timeJob DescriptionWe are seeking an exceptional individual to join our team as a Night Manager at Gem Forest Hotel Nairobi - Mgallery Collection.Key Responsibilities:Overnight Hotel Operations: Ensure the smooth operation of the hotel during night hours, including supervising staff and managing guest services.Night Audit: Conduct accurate and timely night audit...
-
Front Office Manager
2 days ago
Queenstown, New Zealand Accor Hotels Full timeJob DescriptionReports To: Director of RoomsSupervises: Front Desk Agents, Bell/Valet, Night AuditGeneral Purpose: The Front Office Manager is committed to guest service excellence and passionate about promoting the Rixos Hotel.Thorough and task-oriented, the FOM can complete menial and substantial tasks under various conditions.The Front Office Manager is...
-
Front Office Operations Manager
8 hours ago
Queenstown, New Zealand Rosewood Hotel Group Full time**Job Summary:**We are looking for a highly skilled and experienced Front Office Operations Manager to join our team at Rosewood Matakauri. As a Night Audit Associate, you will be responsible for overseeing the financial transactions, preparing revenue reports, and providing front desk support.The ideal candidate will have a strong background in hospitality,...