Trainee Coordinator

**What Avetta Does**:
Avetta connects networks of safe workers, companies, and assets. We help our clients manage risk, increase productivity, and ensure the safety of their workforce - including contracting companies, workers, and assets in our cloud-based platform.

Avetta is a global company and in NZ we are also an NZQA-accredited industry leader in training and competency management across infrastructure and utilities sectors. We believe in fostering a culture of safety, innovation, and collaboration, where employees have the opportunity to make a meaningful impact. Joining Avetta means becoming part of a diverse and dynamic team dedicated to managing risk, increasing productivity, and ensuring the safety of our clients' workforces. We are seeking a talented individual who is passionate about making a difference.

SUMMARY

To support clients' trainees from enrolment to completion of their NZQA qualification, and report on progression to management and stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Interpret and understand client competency and NZQA standards/Qualifications for trainees to meet work requirements.
- Accurate identification of gaps in trainee requirements for qualifications.
- Development, implementation and tracking of trainee training plans and pathway to qualification completion. This includes advising client of trainee placement/travel and exposure to specific works.
- Support Trainees to complete License and regulatory body documentations.
- Support of trainees includes phone calls and onsite visits. Regular liaison with supervisors and managers to ensure correct work exposure is provided.
- Ensure clear information is supplied to trainees and managers about all aspects of course details and administer training calendars for all trainee activities.
- Meticulous data entry in Trainee Management Systems, and monthly reporting to Management team on Trainee activities and escalation as needed.
- Timely response to all client requests for training and competency information.
- Investigating best fit cost-effective training solutions. This includes sourcing information from various providers and undertaking provider comparison.
- Contributing to annual planning and training budget.
- Monitor available trainee funding and administer processes for clients accessing fundings.
- Reconcile trainee course attendance and provide solutions and reporting on any variance to planned activities.
- Organising all Purchase Order numbers related to Trainee courses.
- Attend graduates' celebrations.
- Reconcile all providers reports and liaise with providers on training activities and solutions.
- Monitor industry requirements and changes to NZQA framework.
- Work closely with internal teams and team members, to ensure best outcomes for trainees.
- Actively contribute to quality improvement initiatives/actions - CII.
- Other functions as determined by business requirements.

MINIMUM SKILLSET:

- Ability to travel
- Exceptional customer service skills
- Database management
- Accurate data entry
- Comfortable with Microsoft suite
- Excellent spelling and grammar
- The ability to prioritise tasks
- A thorough understanding of the NZQA framework
- Inquisitive nature and solution-focused
- Enjoy making a difference, accountability
- Ability to develop relationships with people from diverse backgrounds
- Flexible and able to adapt to change
- High level of personal presentation
- The ability to work under pressure and meet deadlines
- The ability to maintain confidentiality
- A strong focus on adding value to the organisation
- Attention to detail

EDUCATION, TRAINING AND EXPERIENCE:

- Business administration qualification or a minimum 3 years' experience
- Workplace Assessor 4098 (desirable)