Programme Evaluator

Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.

SUMMARY

The position of the Programme Evaluator is to work in with the RTO and PTE teams to ensure engaging and effective training programmes are developed and delivered that meet client competency requirements, industry standards and deliver customer delight. This includes focus on process optimisation, driving efficiency and ensuring compliance with the quality management system and to ensure Avetta maintains registration with NZQA, ASQA and complies with other standard setting bodies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Ensure all statutory and compliance requirements are met for retaining registration and accreditation with ASQA and NZQA and other VET sector governing bodies.
- Management of the PTE and RTO Quality Management Systems (QMS) and document control of the policies and procedures within the system.
- Lead Avetta successfully through ASQA audits to maintain registration and NZQA EER reviews to ensure Category 1 status is maintained with highly confident ratings.
- Create an annual internal audit plan, undertake audits and report on QMS compliance audits.
- Project manage resource development plans including working alongside the trainers to maintain and develop high-quality training and assessment resources. This includes planning and project managing all development in line with associated procedures.
- Evaluate trainer delivery and ensure training is engaging, of a high standard and safety practices are observed.
- Perform and manage internal moderation and coordinate external moderation processes.
- Develop trainee pathways in conjunction with Trainee Coordinators, monitor and report on trainee progression and track trainee career progression after becoming qualified (where possible).
- Investigate, access and process industry training funds for trainee programmes and report on funding as required.
- Coordinate and submit nominations for industry awards that celebrate the achievements of trainees who are on Avetta training programmes.
- Liaise with relevant organisations, industry, and professional bodies to keep up to date with industry best practice, technology, rules, and standards.
- Monitor and identify existing and future customer and industry needs for training and assessment to inform the training businesses on opportunities.
- Ensure engaging online programmes are developed using internal and external resources, to meet industry and client requirements. This includes developing a library of resources suitable for global use.
- Work with teams to identify process and workflow efficiencies and trial and implement improvements to operational work procedures.
- Promote continuous improvement within teams and maintain the CII register, monitor progress on CII actions, following up with relevant people to ensure actions are completed on time.
- Provide input to marketing content including positive feedback, photos, wins and success stories.
- Maintain a good understanding of the global organisation's software products and how online learning interacts with other products.
- Represent Avetta on industry advisory groups and participate in reviews of standards and qualifications.
- Complete research, analysis and provide client or management reporting as required.
- Other functions as determined by business requirements.

MINIMUM SKILLSET:

- Decision-making and problem-solving skills.
- Very good communication, both oral and written.
- Skill in analysing, evaluating and accurately reporting information.
- Work proactively and pre-empt potential issues and seek solutions before they become a problem.
- Ability to organise self and others and prioritise workload to ensure deadlines are met.

PERSONAL QUALITIES:

- Superior relationship building skills.
- High level of maturity and professionalism in the workplace.
- Must be able to communicate clearly and relate well to people from a wide range of backgrounds.
- Good sense of humour and ability to maintain a positive outlook when under pressure.
- Must be able to self-manage, multi-task and be organised.
- Must be curious, solutions focused and adaptable.

OTHER REQUIREMENTS:

- Tidy and professional standard of dress and PPE is required for office and site visits.
- Regular travel within NZ and Australia is required.

METRICS THAT MATTER:

- 100% compliance with NZQA, ASQA and VET sector governing bodies.
- All role responsibilities are planned, organised and delivered on time.
- Contribute to a team culture that aligns to the Avetta priority behaviours.
- Contribute to continuous improvement of Avetta Training systems by creating process efficiencies and sy