Customer Service Ambassador

16 hours ago


Auckland City, New Zealand Muster Recruit Full time

We are currently looking for a passionate, detail orientated **Customer Service Representative **to support **Hyundai** dealer network with aftersales services.

You will be part of a proactive customer focused team based in **Mount Wellington** with a really positive and fun working environment.

**The Benefits**
- Being part of a 100% New Zealand owned, dynamic group of Automotive businesses
- Parking on site
- Ongoing training and development to grow your career
- Collaborative, innovative, and engaging culture
- Great entry role into the Automotive industry

**The Detail**
- Actively participate in outbound after sales calls to clients in order to confirm service bookings
- Maintaining clear, concise communication lines with clients and dealerships
- Appropriately handle any inbound client inquiries regarding services
- Manage positive relationships with dealerships and internal teams
- Maintain excellent administrative skills whilst updating and recording data in our CRM and systems
- Coordinate and manage service action/campaign/re-call dialling
- Various administration tasks for the company as required from time to time

**About You**

**You will need to have the following**
- A **clean, full licence **is essential so you can test the products
- Strong communication and outbound sales skills
- Ability to harbour and maintain positive relationships with customers and dealer network
- Ability to convert customer enquiries into qualified opportunities
- Ability to identify opportunities to utilise data and improve data and systems
- Ability to 'multi-task' and manage a challenging workload
- Great attention to detail
- Adaptable to an ever-changing industry
- A positive can-do attitude
- Driven to make a difference and won't accept the status quo

**Hours between 7:30am - 5pm Monday - Friday**

For more information, please contact Matt or Tessa from **Muster**recruit on 09 394 7444.



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