Customer Service Representative

4 months ago


Auckland Airport, New Zealand Snap Rentals Full time

Are you a customer service king or queen?
- Do you love selling and think that you should get paid MORE the better you do?
- Keen to have the BEST workmates and work with the BEST team?

Snap Rentals is looking for a
**Customer Service** superstar to join our Auckland Airport team.

We pay a competitive hourly rate PLUS commission

**About us**:
Snap Rentals is an award winning car rental company with depots in Auckland, Christchurch and Queenstown.

We are innovative and love to lead our industry.

We use technology to make things easier for our staff and our customers.

We want to make a difference with what we do as well as challenge the status quo.

We were the first rental company to have Tesla’s in our fleet, all of our shuttle vans are electric, and we have the biggest hybrid/electric rental fleet in NZ.

We are growing our team and we want you to join the ride

**About the role**:
We are looking for somebody with a can-do attitude and outstanding customer service skills.

You will be responsible for welcoming our customers to the branch and therefore professionalism, outstanding communication and customer service skills is a must. You will be processing vehicle rental transactions, ensuring a smooth and efficient counter process for our customers, and will contribute to incremental sales performance.

You will also be required to drive vehicles within our depot, as well as our Courtesy Shuttle to pick up and drop off customers from the Auckland Airport, so a driver’s license is essential.

Additional responsibilities of administrative tasks like completing checklists and checking and completing reports will be part of your duties.

**The successful applicant will have**:

- Customer Service Experience
- A full, clean driving license
- A valid work visa
- Ability to drive manual and automatic vehicles and all types of vehicles from small cars to cargo vans
- Excellent team player with a collaborative approach
- Punctual and hardworking
- An eye for detail
- Positive energy

If you are still reading, we are keen to hear from you. Please send us your CV and a Cover Letter telling us a bit about yourself and why we should hire you.



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