Customer Manager, Tech

5 days ago

Auckland City, New Zealand New Zealand Government Full time

Auckland based.
- We have a diverse & collaborative environment that inspires lifelong learning
- We offer hybrid working that enables work life balance with 5 weeks annual leave
- We are focused on holistic wellbeing to support you to be your best self.

Ka rere a kupu mihi ki te mata o te whenua e tau ai ki tēnā, ki tēnā huri noa - e mihi atu ana. I tēnei wa tonu nei e tonoa ana ō pūkenga nui, ō wheako me ō mōhiotanga kia whakaeke mai ki te waka whakatutuki kaupapa e mea nei ko Te Taurapa Tūhono. Kua takoto te mānuka, ā, tautoko mai, ārahi mai i ngā pakihi hohoko o Aotearoa kia whāia nei ngā pae tawhiti hōu, hihira anō hoki.
To those near and far, greetings to you all. We look forward to you bringing your valuable skills, experience and knowledge to join our team aboard the forever moving waka, Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE). This is the call, to rise to the occasion, and help guide New Zealand export businesses to exciting new horizons.

Who are we - Ko Te Taurapa Tūhono tēnei
At Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) we use our extensive knowledge and global networks to help Kiwi businesses turn their global ambitions into reality. By supporting New Zealand businesses, we boost New Zealand's economy and reputation, and help to share what is special about New Zealand with the rest of the world whilst fulfilling our purpose - to grow New Zealand companies internationally, bigger, better, faster, for the good of New Zealand.
In the Export Customers Group we have a unique opportunity to power up our offering to deliver greater impact to individual export customers and sectors beyond the enterprise. We are excited about the ambitious strategy that lies ahead, and we have an amazing team of people ready to bring it to life. We have the opportunity, for a passionate, customer-centric person to join the Tech & Services team as a Customer Manager.
Why you'll love working here | Nau mai ki Te Taurapa Tūhono
NZTE is a truly global organisation, giving you a wonderful experience of working with different cultures with over a hundred countries as part of our everyday. We know that life is not all about work and flexible working at NZTE is standard practise. We will give you the right technology to allow you to work anywhere and balance your time. On top of this, we also offer 5 weeks annual leave so you can have that extra time in the year to enjoy what you love doing
Career development is another huge part of working at NZTE and we will help you with your aspirations and work with you to get you there - being a learning environment that encourages adventure and experimentation, what better place to grow your career
What you'll be doing - Te whakamahere
Partnering with a portfolio of customers across the tech, software and services industry, you'll bring your digital mindset, exceptional relationship building and external stakeholder management skills along with a collaborative approach to achieving collective goals. You also understand the importance of prioritising to achieve maximum commercial impact for our customers and the broader industry.
This role is at the forefront of growing NZTE's customers businesses bigger, better, faster internationally for the good of New Zealand. You'll love this role because the work you do will directly contribute to the success of our Tech & Services customers.
You'll excel in this role because your experience, passion for our purpose, and ambition for New Zealand and our export customers will be highly valued. The work you do will directly contribute to the success of our customers, and you will have scope to work at pace and take an adventurous innovative approach

What you'll need to be successful - Ō Pūkenga
You are an accomplished expert in export sales and/or international growth of companies. Ideally, you'll possess expertise in the scaling of software businesses. You will be an enthusiastic, strong communicator with the ability to not only build rapport but develop strong and trusted relationships.
You'll be a team player with a growth mindset and a commitment to getting the best out your customers and your peers. You will possess passion, energy, and curiosity to help our customers, that means you will be dedicated to understanding your customers' opportunities and challenges, and not be afraid to challenge their thinking. This will be done by connecting to our customers with empathy, credibility, and commercial reality.

What's next - Te ara ki tua

**The Position Description can be found here**: Customer Manager PD

NZTE is committed to uplifting the mana of Māori as tāngata whenua and recognise Te Tiriti ō Waitangi/ the Treaty of Waitangi as New Zealand's founding document.

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