Youth Advisor

**Christchurch City, Madras Campus**

**Fixed Term, Full-Time**
- Work for a progressive world class tertiary education provider
- Work collaboratively in a well-established team with a strong reputation

**Mō Tēnei Tūranga Mahi - About the Role**

The prime purpose of this role is to work with learners to enhance their experience at Ara. This includes helping to clarify their needs, create solutions and to match and refer those to the supports and services that Ara provides and/or to refer to external support providers. This will include positively responding to enquiries from learners and their whānau (i.e., Scholarships, StudyLink, hardship, careers, accommodation and student events or groups) and supporting those people through to finding solutions. The advisor will work alongside learners and support them to identify and access solutions that enable them to develop and succeed. The Student Advisor will be responsible for working with students from diverse backgrounds, cultures, outlooks, experiences, and nationalities studying across Ara departments

The Student Advisor will collaborate with academic colleagues to support a positive and empowered learner experience. The Student Advisor will work with other student advisors to ensure continuity of service can be maintained to students. In addition, the Student Advisor will assist with the organisation and production of a range of events.

**Ngā Pūkenga Me Ngā Wheako - Skills/Experience**
- Demonstrated experience working effectively with people from a wide range of backgrounds.
- Evidence of skills in working with Māori whānau, iwi, hapu and community networks and individuals, groups or agencies providing support and/or services.
- Excellent communication skills especially listening and questioning.
- Experience and thorough understanding of and commitment to high quality service provision.
- An understanding of both the academic, career and pastoral needs of tertiary students.
- An understanding of the demands of a tertiary learning environment, particularly as this impacts Māori and Pacific learners.
- Ability to facilitate joint problem solving in the tertiary education environment.
- A collaborative working style whilst able to work independently.
- Effective organisational skills
- Excellent time management
- Administrative skills and experience including project/event co-ordination.
- Highly effective technical skills to enhance continuous improvement and innovation.
- Highly effective written and oral communication skills

**Mō Mātou - About us**

Ara Institute of Canterbury a business division of Te Pūkenga (Ara), is a vibrant and progressive tertiary institute providing world-class, tertiary-level education throughout the Canterbury and Waitaki region. Our talented employees, innovative business collaborators and supportive community partners are passionate about the role they play in our learners' success.

As a subsidiary of Te Pūkenga, Ara is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds with excellence to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our catchment (including Māori employers). To deliver effectively on this commitment, Ara recognises the need for a culturally competent and confident workforce vertically and horizontally across our organisation.

All positions at Ara are covered by the Ara Vaccination Policy (the Policy), which is based on a risk assessment conducted under the Health and Safety at Work Act 2015. The Policy is currently not in force; however, you need to be aware that should the policy come back into effect at a future point in time, it may become a requirement of your role that you are fully vaccinated against COVID-19. Ara will consult with you should this eventuate.

**Rā Katinga - Applications close - Sunday 5th March 2023**

**Job Details**:

- Reference #- 11261- Posted on- 20 Feb 2023- Closes on- 05 Mar 2023 23:55- Location(s)- Central Christchurch- Expertise- Students Support Services- Job level(s)- Graduate- Work type(s)- Fixed term full-time