Field Service Representatives

3 weeks ago


Hastings, New Zealand TOMRA Full time

**Company Description**:
TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions, transforming global food production, to maximize food safety and minimize food loss, by making sure Every Resource Counts.

Today, TOMRA is leading the resource revolution to transform how the planet’s resources are obtained, used and reused to enable a world without waste. TOMRA’s other business divisions comprise of TOMRA Recycling, TOMRA Mining and TOMRA Collection.

TOMRA has approximately 100,000 installations in over 80 markets worldwide and had total revenues of ~10.9 billion NOK in 2021. The Group employs ~4,600 globally and is publicly listed on the Oslo Stock Exchange. The company headquarters are in Asker, Norway.

TOMRA Food operates centers of excellence, regional offices and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.

At TOMRA Food we are committed to our brand and as we continue to invest globally, we are looking for passionate and driven Field Service Representative to join our team. Your work will be purposeful, and you will play an important role in helping the business achieve some exciting goals. Here's a sneak peek into some of what you will be doing:

- Completing installation and assembling electricals
- Solving mechanical and operational faults with the machinery
- Conducting preventative maintenance including pre and post-season servicing of machines
- Assisting customers with requests and queries while in the field
- Solving and troubleshooting any machine faults and performance issues
- Travelling locally and internationally to service and install new and existing equipment
- Maintaining trunk stock of field service inventory
- Maintaining accurate service records
- Working closely with other teams to ensure installation projects are successfully completed

**Qualifications**:
About you:

- Being hands on and enjoy working with machinery and equipment
- Enjoy working in collaboration, where you can share your skills and knowledge and learn from your team
- Tech savvy, ranging from computers through to electronics
- Comfortable with troubleshooting and implementing a quick resolution
- Ideally a Degree in Mechanical Engineering
- Be able to lift heavy boxes and equipment
- Have effective communication with internal and external stakeholders, you are our go to person

We encourage you to bring your authentic self to work and make a positive contribution to your team and the wider business.

**Additional Information**:
Why work for us:
You will have long-term career opportunities, with a globally renowned company and the following:

- Birthday leave - have a day off on us
- Company Car, laptop and phone
- International travel See the world while you work.
- We love innovation, so we offer a collaborative environment where idea sharing and thinking outside the box is encouraged
- You may also know us as the award-winning kiwi success story COMPAC or BBC, we strive for greatness and that is reflected from our history and into our future as TOMRA
- Global career opportunities with a strong record for promoting internally
- Professional training and development: We are passionate about people and seeing them succeed.
- We care for the planet and want to make a difference for the future

At TOMRA Food we are optimistic, bold, human and we like our people and customers to feel empowered. Join the resource revolution.

At TOMRA we proudly recognise cultural diversity, inclusiveness of thought and individuals to create a great working environment for our employees. So, even if you don’t think you tick all the boxes and the requirements, but you have what it takes, we would still like to hear from you



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