Clinical Performance Consultant

2 months ago

Auckland City, New Zealand Specsavers AU Full time

Contract TypeFull time, Permanent

RegionAuckland (NZ)

Job FamilySupport Office|Job Category Retail Operations

What you'll do

**What we can offer you**
At Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace with a supportive, driven, flexible and inclusive culture. Which is why we’ve been **accredited as a Great Place to Work for the last five years running,**
- Here’s a taste of just some of our perks:

- Quarterly bonus scheme
- Two free pairs of glasses each year
- Birthday leave, Volunteer leave and Paid Parental Leave
- Health & Wellbeing programs
- So, if you like the sound of working for a company that’s dedicated to improving the lives of both their staff and customers - **we think you’d look good at Specsavers.**

**The role & team**
- The Audiology Clinical Performance Consultant is a key support role within the Specsavers Audiology Field Support team. Reporting into the Head of Professional Services and Product - Audiology, you will deliver clinical training and support across our stores across New Zealand to support and increase stores clinical effectiveness and clinical excellence.
- As the Clinical Performance Consultant, you will ensure consistency in the delivery of audiology practices and provide first class levels of customer service to both internal and external stakeholders through facilitating audiology training, coaching and development programs. In addition, this role will see you deliver clinical services with a high standard of care both in-store and remotely across NZ as required while working to achieve the successful implementation and development of annual plan initiatives.
- As this is a filed based role there will be regular travel across NZ and occasional travel to our Support Office located in Melbourne as required._

**The skills we are looking for**:

- Qualified Audiologist/Audiometrist with extensive demonstrated experience working within the New Zealand Audiology market and recognised member of the Audiology Industry in New Zealand
- Excellent communication skills and the ability to build and maintain professional relationships with a variety of stakeholders
- Extensive knowledge in all aspects of audiological testing and hearing aid fitting
- Proven experience in delivering professional training to Audiologists/Audiometrists
- Managing relationships at all levels of business and experience of supervision and teamwork
- Commitment to customer service and exceptional customer service skills

**About Us**
Specsavers are rated the market leader for eye tests, the retailer of choice for contact lenses and one of the fastest growing hearing providers in Australia and New Zealand. We are on a continual mission to transform eye and hearing health by eliminating preventable vision loss and blindness, including Glaucoma and Diabetes, through improved prevention and early detection, as well as providing accessible and affordable hearing care.
- At Specsavers we believe a diverse, inclusive, and flexible culture enables our people to bring their whole selves to work and be proud of doing so. When it comes to flexibility, we understand that one size doesn't fit all. Our flexible working at Specsavers enables us to work in ways that support our lifestyle to help us balance our career with the other important things in life.

Applicants for the role are required to have current working rights as per, relevant government legislation.
- Is this you? Great

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