Community Care Coordinator

2 weeks ago

Tauranga, New Zealand Health New Zealand - Te Whatu Ora Full time

**Tauranga + Free onsite parking**:

- **Permanent - 1.0 FTE**:

- **Subsidised onsite hospital gym membership + Free Flu vaccinations + Discounted goods**

Join Health New Zealand - Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive, and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

**He Kōrero mō te tūranga - About the Role**

The Bay of Plenty Care Coordination Centre serves as a centralised access point for patients needing short-term health services across the region. We are looking for an experienced Registered Health Professional to join us as a Community Care Coordinator based at Te Whare Whakamana building located on 17th Avenue, across from the Historic Village.

The position involves compassionate client interactions and collaborative work with healthcare professionals, using phone and technology-based communications to guide clients toward the best available services.

This is a permanent, full-time position at 1.0 FTE (40 hours per week) and requires flexibility to cover rotating weekend shifts.

**He korero mōu - About You**

Success in this role requires a solution-focused mindset, a collaborative approach, and an eye for identifying opportunities to enhance service integration. This is a dynamic, agile environment where no two days ae the same, offering both challenges and growth as the Coordination Centre continues to develop.

Responsibilities include screening requests, determining appropriate responses, and fostering key relationships with healthcare providers across the community and hospital settings.

**Mō Tātou - About Us**
Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.

Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne. We serve a population of approximately 308,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki. Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4500 staff.

**Ko o tatou painga - Our Benefits**
- In-house professional development
- Flexible working practices (e.g., We support work life balance and flexible work arrangements whenever possible)
- Highly rewarding role and opportunity to make a difference
- Be a valued member of a multidisciplinary team
- Free onsite parking
- Discounts (with local businesses)
- Subsidised onsite hospital gym membership
- Free flu vaccinations

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**
Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Health New Zealand - Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience, and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora**

**Me pēhea te tuku tono - How to Apply

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