Bay Audiology Client Care Coordinator

6 months ago


Tauranga, New Zealand Amplifon Group Full time

Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care experience is vital. You will be part of a close knit team along with audiologists and clinic staff.We currently have a vacancy for a Customer Service Super Star in our new Te Puke clinic working Tues-Thurs (8:30-5:00pm).**Responsibilities for this role include;**
- Providing gold standard client care
- Responding to client enquiries
- Appointment management
- Consumable sales and invoicing
- Conducting hearing screening checks
- Hearing device repairs and troubleshooting



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