Investigator - 2 Years Fixed Term

1 week ago


Wellington City, New Zealand Niche Full time

**Investigator - 2 years fixed term**
- Complaint and dispute resolution role
- Free onsite gym, well-being, and eye testing payments
- Generous annual leave allocation
- Supportive collaborative team

**About the role**

Our client is looking for an investigator to join their complaints resolution group, to assist them in the handling and investigation of complaints received against government agencies, against specific legislations.

**About you**

You will be required to assess and analyse complaints through liaising with internal and external parties, conducting interviews and working closely alongside a team of colleagues to determine the appropriate approach for each situation. Managing a caseload of complaints and utilising the experience you have gained from at least 2 years working with complaint handling and dispute resolutions this is a great opportunity to join a collaborative and supportive team and an organisation that provides great career development opportunities.

If you are interested in being part of team encouraging and ensuring good public administration with a goal of fairness for all, and you can demonstrate:

- Sensitivity in dealing with complainants
- Independence and objectivity
- Strong written and oral communication skills
- Your legal or other relevant tertiary qualification
- A commitment to public sector ethics and values
- Professionalism, impartiality and open mindedness
- Our client requires that all new staff are fully vaccinated against Covid-19, have convictions check and may be required to achieve and maintain a New Zealand Government security clearance._


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