Assurance Capability Specialist

3 months ago

Auckland City, New Zealand Datacom Full time

Our why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the role (your why)
The Assurance Capability Specialist responsible for the to the development and implementation of the assurance capability plan by delivering key initiatives to across their Line of Business. This role will collaborate with service lines, developing processes, and supporting training and development activities to enhance overall service quality and compliance.
What you’ll bring
- Broad knowledge of work processes and quality system requirements.
- Strong knowledge of change management and process improvement practices.
- An appreciation of both IT and business Process management.
- Knowledge of process improvement methodologies such as Six Sigma, Lean, TQM, Kaizen, etc
- 3+ years’ experience in quality, operations or project management.
- Proven experience in change Management, business analysis and process improvement
- Ability to work on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations

**Responsibilities**:

- Contributes to the development and execution of the assurance capability plan by supporting the GM Assurance Capability and service line leaders in defining objectives, timelines, and deliverables.
- Collaborate with the Delivery Assurance Analyst in the collection and analysis of data to identify trends and patterns in service performance. Prepare reports on key performance indicators (KPIs) and metrics.
- Support the identification of process improvement opportunities through analysis of current practices. Design process improvement initiatives in-line, working with the service lines to document and redesign processes and practices in-line with ITIL and industry standards.
- Assist in developing and delivering training programs in support of the Training Facilitators in delivering training content to service line teams.
- Support the monitoring of service line adherence to compliance and quality standards. Input into audits and reviews as required.
- Build and maintain effective relationships with service line teams to understand their needs and challenges. Provide support to ensure alignment with assurance objectives.
- Contribute to a positive and collaborative team environment by sharing knowledge and expertise. Support team members in achieving their goals.

Culture and Benefits
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

  • Quality Assurance Specialist

    4 weeks ago

    Auckland, New Zealand Lawson Williams Specialist Recruitment Full time

    Lawson Williams Specialist Recruitment – Auckland, North IslandFull time, Permanent4 days ago, from Lawson Williams Specialist RecruitmentAbout the Role:This business is a well-regarded vertically integrated food processor and recognised as a leader in their sector. They are seeking a detail-oriented and proactive Site Quality Assurance Specialist to...

  • IT Security Assurance Specialist

    8 months ago

    Wellington City, New Zealand New Zealand Government Full time

    The secret to our success is our people. While we are ordinary people, we are not all the same. We welcome diversity, in all its forms, in fact we consider it a strength. Join us and work at the heart of national security to protect New Zealand and New Zealanders. The NZ Intelligence Community (NZIC) is a vibrant, rapidly evolving community with a collective...

  • Assurance and Compliance Specialist

    3 months ago

    Auckland City, New Zealand Datacom Full time

    Our why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the role (your why) The Assurance and Compliance Specialist (ANZ) role will support the delivery of a comprehensive Risk, Assurance and Compliance (RAC)...

  • Quality Assurance Specialist

    6 months ago

    Auckland City, New Zealand Vitaco Full time

    **Quality Assurance Specialist** **About us | Mō mātou** At Vitaco 'We Care, We Act, We Succeed'. We are globally renowned for manufacturing the highest quality natural health products, distributing to over 30 countries across 5 continents. People who work for Vitaco enjoy a fast-paced industry and relate to our vision of “Empowering healthier...

  • Quality Assurance and Client Support Specialist

    1 day ago

    Auckland City, New Zealand Talegent Full time

    **Quality Assurance and Client support specialist** As a Quality Assurance and Client Support Specialist at Talegent, you’ll play a crucial role in enhancing our clients’ experience while testing our newest products! You’ll need to bring experience from client facing roles, along with basic technical knowledge to support testing and proofing product...

  • Risk and Assurance Specialist

    3 months ago

    Christchurch City, Canterbury, New Zealand H.W. Richardson Group Full time

    HWR is a family-owned business proudly based in Southland and operating throughout New Zealand and Australia. The company currently operates in Ready Mixed Concrete, Transport, Fuel Distribution, Lubricants, Quarrying, Waste and Contracting sectors. As the **Risk and Assurance Specialist**, you will play a crucial role providing assurance to the HWR Board....

  • Assurance Consultant

    3 weeks ago

    Wellington City, New Zealand New Zealand Government Full time

    **Type**: Fixed-term (6 months) **Hours**: Full time **Location**: Wellington **Business Group**: Agency Partnerships and Capability GCPO **Branch**: Digital Public Service **Salary**: $127,823 - $172,937 The Assurance Consultant works with and through agencies providing practical advice, assistance and support to implement the strategy for a digital public...

  • Assurance Consultant

    3 weeks ago

    Wellington City, New Zealand Department of Internal Affairs NZ Full time

    **Type**:Fixed-term (6 months) **Hours**:Full time **Location**:Wellington **Business Group**: Agency Partnerships and Capability GCPO **Branch**:Digital Public Service **Salary**:$127,823 - $172,937 The Assurance Consultant works with and through agencies providing practical advice, assistance and support to implement the strategy for a digital public...

  • Senior Risk and Assurance Advisor

    6 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Te Kunenga ki Pūrehuroa Massey University is looking for a Senior Risk and Assurance Advisor to provide expert advice in support of the University's risk and assurance capability and culture.Are you a highly motivated, suitably qualified risk and assurance professional? Can you work collaboratively with people across the organisation to consider operational...

  • Risk and Assurance Advisor

    8 months ago

    Wellington City, New Zealand Kiwi Wealth Full time

    Promote a culture of risk awareness, implementing robust practices, and providing guidance and education, you'll help the business navigate potential pitfalls while fostering a positive approach to risk management. - Growth potential with the largest specialist Investment Manager in New Zealand. - Play a pivotal role in promoting and building a positive Risk...

  • Quality Assurance and Moderation Specialist

    4 weeks ago

    Wellington City, New Zealand BCITO Full time

    **Mahi that makes a real difference in people's lives**: - ** Company car**: - ** Auckland, Wellington or Christchurch location preferred due to travel requirements** **Welcome aboard! Nau mai, haere mai, whakatau mai** Keen to be part of an organisation that helps build the people who build Aotearoa New Zealand? Our mission is clear: we're dedicated to...

  • Assurance Consultant

    3 weeks ago

    Wellington City, New Zealand New Zealand Government Full time

    **Type**: Fixed-term (6 months) **Hours**: Full time **Location**: Wellington **Business Group**: Agency Partnerships and Capability GCPO **Branch**: Digital Public Service **Salary**: $127,823 - $172,937 **Shape the Future of AoG System Assurance** Ready to drive meaningful change and leave a lasting impact? As an Assurance Consultant in the Digital...

  • Assurance Consultant

    3 weeks ago

    Wellington City, New Zealand Department of Internal Affairs NZ Full time

    **Type**:Fixed-term (6 months) **Hours**:Full time **Location**:Wellington **Business Group**: Agency Partnerships and Capability GCPO **Branch**:Digital Public Service **Salary**:$127,823 - $172,937 **Shape the Future of AoG System Assurance** Ready to drive meaningful change and leave a lasting impact? As an Assurance Consultant in the Digital Public...

  • Quality Assurance

    4 months ago

    Wellington City, New Zealand Transpower Full time

    Intellectually stimulating organisation - vocational training environment - Assist the Evaluation and Quality Specialist - work with varied stakeholders - Contribute to ensuring our workforce can deliver a net-zero carbon future - Utilise your people skills, attention to detail, and desire to make a meaningful difference within our Private Training...

  • Group Assurance Manager

    6 months ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    SkyCity Auckland is looking for a highly motivated and experienced Group Assurance Manager to join our team. In this role, you will execute and deliver the assurance plan and support SkyCity to meet its compliance obligations and drive efficiency and effectiveness of business processes. **Responsibilities**: - Execute end-to-end internal audits, including...

  • Manager Assurance and Audit

    6 months ago

    Wellington City, New Zealand New Zealand Government Full time

    **Type**: PermanentHours: Full timeLocation: WellingtonBusiness Group: Governance Risk and AssuranceBranch: Māori, Strategy and PerformanceSalary: $135,321 - $181,670 - Lead a team of high-performing specialists to deliver a well-designed, and socialised programme of assurance and audit advice and reviews. - Work with leaders across the business to provide...

  • Quality Assurance

    4 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Intellectually stimulating organisation - vocational training environment - Assist the Evaluation and Quality Specialist - work with varied stakeholders - Contribute to ensuring our workforce can deliver a net-zero carbon future Utilise your people skills, attention to detail, and desire to make a meaningful difference within our Private Training...

  • Manager Audit and Assurance

    6 months ago

    Wellington City, New Zealand New Zealand Government Full time

    Come join Waka Kotahi NZ Transport Agency (NZTA) to lead audit and assurance and contribute to delivering a land transport system connecting people, products, and places for a thriving Aotearoa. We have an exciting opportunity to join a high performing and well-respected enterprise risk and assurance team as Manager Audit and Assurance. - Lead development...

  • Audit and Assurance Lead

    6 months ago

    Auckland City, New Zealand Chorus NZ Limited Full time

    Nau mai, haere mai. We’re Chorus. You may have already heard about us and know we’re the team empowering Aotearoa’s digital future with our ultrafast fibre. We’re a talented bunch who are passionate about our purpose; connecting Aotearoa so that we can all live, work, learn and play. **Te** Momo **Tūranga** | Contract**:Permanent **Te** Wāhi...

  • Senior Advisor Assurance

    7 months ago

    Wellington City, New Zealand H2R Consulting Full time

    **Location**: Wellington Type: Permanent / Full Time Reference: 805461 **H2R are currently looking for a talented Senior Assurance Advisor.** This is a permanent position within a Wellington based Government organisation. Join their small, fun, professional and experienced team, where collaboration is key to their success. The team work closely with the...