Implementation Coordinator
6 months ago
Hi there Thanks for stopping by
Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place
What you’ll be doing:
- Provide support to our retailers throughout the onboarding process for various products, betas, and add-ons, ensuring their successful setup and transactional operations.
- Collaborate closely with our retailers to understand their specific requirements and configure their workflows for optimal success, offering guidance on best practice workflows.
- Ensure that every retailer in your cohort is transactional and realise Time to Value.
- Stay up to date with the product and retail best practices.
- Identify opportunities to upgrade third-party add-ons and plan necessary upgrades accordingly.
- Maintain thorough documentation of customer interactions and capture feedback to continually improve our onboarding experience, sharing insights with Product, Sales, and Operations teams.
And a little bit of
- Product upselling to fit customers needs
- Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role
What you need to bring:
- Previous experience in a customer success role/technology-related environment; experience in delivering training and professional services is an asset
- Excellent time management and organisational skills
- Exceptional communication (verbal and written) and presentation skills
- Intermediate Google Sheets or MS Excel skills
- Deep technical knowledge of retail industry and retail commerce tools is a bonus but not needed
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try
What’s in it for you?
Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that’s creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.
and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
- Lightspeed share scheme (we are all owners)
- Unlimited paid time off policy
- Work remotely from anywhere in the world for up to 60 days per year
- Flexible working policy
- Health and wellness benefit of $500 per year
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- Free LinkedIn Learning license
- Paid Volunteer day
- Complimentary breakfast and lunch options, along with fresh fruits, snacks, and beverages stocked in the office
- Exciting events hosted regularly by our Auckland Culture Club
- Secure, full-time parking facilities
- Brand new office space located in Newmarket (Auckland)
- Dog friendly environment
Do you need additional support during an interview?
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day..
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.
-
Implementation Coordinator
2 months ago
Auckland City, New Zealand Simpro Full timeFirst Things First - What We Can Offer You - Hybrid working arrangements - Ground-breaking parental leave program - Up to 4 weeks' annual "Work from Anywhere" benefit - Second-to-none product training - Opportunities for growth, development and career progression - Fun team camaraderie and events - Paid volunteer leave days - Public holiday exchange - Casual...
-
Implementation Coordinator
4 days ago
Auckland, New Zealand Simpro Group Full timeImplementation CoordinatorApply locations Auckland Office time type Full time posted on Posted 30+ Days Ago job requisition id JR100988First Things First - What We Can Offer You Hybrid working arrangementsGround-breaking parental leave programUp to 4 weeks' annual "Work from Anywhere" benefitSecond-to-none product trainingOpportunities for growth,...
-
Implementation Coordinator
2 days ago
Auckland, New Zealand Simpro Group Full timeImplementation CoordinatorApply locations Auckland Office time type Full time posted on Posted 30+ Days Ago job requisition id JR100988First Things First - What We Can Offer YouHybrid working arrangementsGround-breaking parental leave programUp to 4 weeks' annual "Work from Anywhere" benefitSecond-to-none product trainingOpportunities for growth, development...
-
Order Implementation Coordinator
5 months ago
Auckland City, New Zealand Teletrac Navman Full timeJoin us and contribute to our success and innovation as an Order Implementation Coordinator! As an Order Implementation Coordinator, you will manage the implementation of incoming orders, demonstrating value to customers throughout the process. You will maintain high standards and ensure timely communication with cross-functional teams. **Responsibilities...
-
Implementation Specialist
6 months ago
Auckland City, New Zealand AA New Zealand Full time**What You'll Be Doing | Mō te Tūranga** Come and join our Channel Capability & Performance team based in our Auckland head office. We are looking for a well-seasoned project specialist to effectively coordinate, plan, rollout and deliver successful initiatives and divisional projects supporting our frontline leaders and teams. A typical day for you will...
-
Implementation Coordinator
6 months ago
Auckland City, New Zealand Lightspeed Commerce Full time**Hi there! Thanks for stopping by**: Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! **What you'll be doing**: - Provide support to our retailers throughout the onboarding process for various products, betas, and add-ons, ensuring their successful setup and transactional operations. -...
-
Advisor - Policy & Implementation
5 months ago
Wellington City, New Zealand New Zealand Government Full timeAdvisor - Policy and Implementation Kaitohutohu, Kaupapahere me te Whakatinanatanga Te Amorangi Mātauranga Matua, the TEC - is a small Crown agency with a big job to do - ensuring New Zealanders have the skills and the knowledge they need to build a great life, and ensure New Zealand thrives. We invest over $3 billion annually across the tertiary education...
-
Deployment Partner
6 months ago
North Shore City, Auckland, New Zealand Mitre 10 Full timeMitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We have an exciting opportunity available to join our Albany based Support Centre on 3-year fixed term contract as **Deployment Partner -...
-
Change Implementation Specialist
5 months ago
Auckland City, New Zealand AA New Zealand Full time**What You'll Be Doing | Mō te Tūranga** Come and join our Experience Operations team based in our Auckland head office. We are looking for a well-seasoned project and change specialist to effectively coordinate, plan, roll out and deliver successful initiatives and divisional projects. Working across our AA centres and contact centre you will ensure...
-
Team Leader, Implementation
5 months ago
Wellington City, New Zealand New Zealand Government Full timeĒtahi kōrero mō Te Pātaka Whaioranga | About Te Pātaka Whaioranga Pharmac At Te Pātaka Whaioranga | Pharmac we endeavour to deliver the best health outcomes for all New Zealanders through investment in medicines and medical devices. We recognise the importance of our role as a Tiriti partner and are committed to upholding Te Mana o Te Tiriti o...
-
Implementation Consultant
5 months ago
Wellington City, New Zealand Fast Enterprises Full timeOverview: Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support...
-
Senior Advisor
5 months ago
Wellington City, New Zealand New Zealand Government Full timeSenior Advisor, Policy & Implementation - Kaitohutohu Matua, Whakatinana Kaupapahere Te Amorangi Mātauranga Matua, the TEC is a small Crown agency with a big job to do - supporting New Zealanders to have the skills and the knowledge they need to build a great life, and ensure New Zealand thrives. If you're looking for your “why”, then come and join...
-
Policy & Implementation - Multiple Roles
3 months ago
Wellington City, New Zealand New Zealand Government Full timePolicy & Implementation (multiple roles) - Kaitohutohu Matua, Whakatinana Kaupapahere - 1x Principal Advisor (fixed term 12 months) - 2x Senior Advisors (1x fixed term 12 months and 1x permanent) - Work with dedicated & talented people Te Amorangi Mātauranga Matua, the TEC is a small Crown agency with a big job to do - supporting New Zealanders to have the...
-
Systems Implementation Coordinator
5 months ago
Wellington City, New Zealand Summerset Full time**Company Description** Summerset is one of New Zealand's fastest growing companies and the second largest retirement village operator. We are proud of our dynamic work environment and a diverse workforce of 2500+ staff. We design, build and operate retirement village's right across New Zealand. Summerset takes pride in offering the best possible care for...
-
Operations Coordinator
6 months ago
Auckland City, New Zealand Stellar Recruitment Full timeLocated in the heart of Auckland City - Working alongside a dynamic team of Project Managers in residential construction - Exciting career development opportunities + employee beenfits! **Are you an experienced Project Administration Coordinator with a proven track record in the residential build construction sector?** Do you thrive in a fast-paced...
-
Programme Coordinator
5 months ago
Auckland City, New Zealand Alpha Personnel Recruitment Ltd Full time**The company and opportunity**: This is a rare temporary 4-6 month opportunity for a Program Coordinator to join a fantastic not-for-profit organisation, that inspire, upskill and helps prepare schools and kura, whānau, and communities for the challenges of today and tomorrow and make a real difference! My client works collaboratively with principals,...
-
Commercial Operations Coordinator
5 months ago
Auckland City, New Zealand NZME Full timeWe're on the hunt for a new Commercial Operations Coordinator **THE OPPORTUNITY**: You will be an integral member of the commercial operations team whose purpose is to ensure NZME’s sales team is set up with the tools, resources and products required to maximise revenue across NZME’s platforms whilst taking a customer-centric approach. Your core focus...
-
Warehouse Coordinator
5 months ago
Auckland City, New Zealand PPG Industries Full timeAs a **Warehouse Coordinator** based in **Auckland, New Zealand**, you will coordinate the daily picking, packing, and supply of finished goods from the Monahan Rd storage facility and ensure prompt delivery of orders to PPG customers. You will implement the efficient & effective use of warehouse standard operating procedures for this purpose whilst ensuring...
-
Engineering Coordinator
5 months ago
Auckland City, New Zealand Platinum Recruitment Limited Full timeOtago site based role - Engineering Coordinator for busy processing site - Competitive Annual Salary up to $120k + benefits **OTAGO PLANT BASED ROLE** **Platinum Recruitment** are excited to be partner with this successful NZ processing site to secure a successful Engineering **Maintenance Coordinator **for their Otago plant **The Right Person for the...
-
Payroll Coordinator
5 months ago
Auckland City, New Zealand Vector NZ Full timePayroll Coordinator - Full-time - Engagement type: Permanent - Employee - Department: Finance **About HRV**: At HRV, we're dedicated to making sure everyone experiences the warmth and comfort of coming home. Our journey began in 2003, and since then, we've helped more than 500,000 New Zealanders rediscover the joy of returning to a cozy, dry, and welcoming...