Senior Manager, Digital Experience

3 weeks ago

Christchurch, New Zealand Seequent Full time

**The Company**

Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all.

We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need.

Every day, our customers in over 100 countries work to develop mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure.

Our integrated earth modelling, geo-data management, and team collaboration software enables them to see a more complete picture of the earth: because with more understanding comes better decisions - for people and the planet.

Headquartered in New Zealand with global reach, Seequent is the specialist subsurface software company within Bentley Systems. Together, we are helping build a more resilient world.

We’re a high growth, people-centric success story.
- Seequent is a Bentley Systems company, working together to build a better future._

**The Role**

There has never been a busier, or more exciting time to join Seequent. We are growing rapidly, and as such, are looking for a highly collaborative Senior Manager, Digital Experience. This is a key strategic role, responsible for supercharging our digital capability. Your deep digital expertise means you’ll hit the ground running and will lead Seequent’s web team. You’ll work closely with senior leaders in the Customer Experience team and in the Seequent and Bentley stakeholder group to ensure the web-ecosystem is thoughtfully designed with user journeys and personalisation in mind.

Balancing strategy with tactical execution, you’ll have your eye on the long-term prize, while constantly delivering insights and improved lifetime value of Seequent’s customers - from path to purchase to path to loyalty. You’ll be data savvy, commercially astute and apt at working with both business and technical stakeholders to drive seamless customer experiences that deliver business results.

Please note, we are flexible on location with remote options available.

**In this role, you will have the opportunity to**:

- Become a key leader within the Customer Experience group, championing our team vision to orchestrate world-class experiences, that matter.
- Play a significant role in helping to define the vision, strategy & roadmap for Seequent's digital experience, in conjunction with Digital senior leadership across Seequent and Bentley Systems.
- Help shape the direction of how to get started most effectively - supporting the business case for continuous investment into digital capabilities now and into the future.
- Drive innovation within the customer journey, ensuring that magic is happening at every touch-point and customer interaction.

**In order to be successful in this role, you should have**:

- At least 10+ years of experience in a digital role, with 5+ year of digital leadership - bringing a solid and demonstratable understanding across digital product management, digital marketing, e-commerce, personalisation, optimisation and measurement.
- Significant experience with digital technologies across content management systems, audience management tools, analytical measurement tools and customer relationship management systems.
- In-depth experience working in a highly dynamic, flexible work environment with the ability to switch rapidly from strategy to execution.
- A proven track record of leading and providing negotiation and conflict management with a balanced approach to influencing and persuading.
- Strong analytical capability with a focus on driving results and delivering against commercial targets with the ability to also plan and act strategically.
- Experience being accountable for relationships with third party suppliers and the ability to present to technical and non-technical audiences with confidence.
- Knowledge of legislation and regulations surrounding data management, privacy management and cookie management.

***Why you will enjoy working with us..**
- You will be joining a highly skilled, highly productive team of technical experts who are passionate about what we do. We are a friendly, intelligent, and supportive bunch and are looking forward to you bringing your expertise to the team. Our wider team is geographically diverse and from multi-disciplines, so even if you may be based in the Christchurch based you will have opportunity to work with colleagues from across the globe.

In addition to awesome colleagues and work culture, you can also expect the following benefits if you are based in the Christchurch office:

- Flexibility - Create a work-life balance that suits you with our hybrid work model.
- Facilities - Make use of the onsite gym, locker facilities, secure bike sheds, ergonomic standing des

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