Senior Digital Experience Designer

6 months ago


Christchurch, New Zealand Christchurch City Council Full time

At Christchurch City Council we are driven by our passion for creating a better future. We believe in working as one yet staying true to ourselves. Help make a positive impact on our community while enjoying a rewarding career of opportunities. Christchurch City Council, where it's possible to love what you do.

**About the role**:
The Customer Experience Platform team exists to deliver engaging digital experiences for our customers. As our Senior Digital Experience Designer you will be part of a collaborative, multidisciplinary team, working across a diverse and exciting product portfolio. On a day to day you will:

- Manage the design and production of standards compliant digital experiences across digital platforms and ensure Council brand alignment.
- Develop and maintain our digital design system to deliver consistent, quality, human centered design/patterns, following User Experience (UX) and Interaction Design (IxD) disciplines.
- Collaborate closely with stakeholders, product owners, researchers, and our customers to ensure digital experiences delight.
- Mentor other designers in digital experience design best practice, guide and oversee team members and delivery partners.

**To be successful you will**:

- At least 5 years' experience delivering digital experiences across web and mobile products
- A working knowledge of design thinking, design systems, user interface design and the role of digital design within a multidisciplinary digital team.
- Proven stakeholder management skills with confident verbal and written communication. Able to present ideas, concepts and developed designs to a range of audience groups.
- Strong understanding of web technologies/media, web standards, accessibility standards and UX design

**What you'll get in return**:
Working at Christchurch City Council offers a remarkable chance to make a difference in the lives of others while embracing a fulfilling and dynamic career. When working for us you will also enjoy:

- Access to training programmes, workshops, and development opportunities
- Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
- Collaboration - exposure to wider areas of the organisation
- Benefits - a variety of benefits for Council staff from health schemes to retail discounts

Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career.

**Feel like you don't meet every single requirement of the job description?**

**Additional information**:

- Hours of work_ - 37.5 - 40 hours per week
- Location_ - This position is primarily based at Te Hononga, Christchurch City Council Civic Office - 53 Hereford Street_



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