Warehouse Manager

2 weeks ago

East Tamaki, New Zealand Inchcape Full time

Do you have a passion for driving operational efficiency, leading teams, delivering exceptional service, and Continuous Improvement in a Warehouse environment? Inchcape New Zealand is seeking a highly motivated and experienced Warehouse Manager to oversee and manage all aspects of our warehouse operations. As the Warehouse Manager, you will coordinate the day-to-day activities of receiving, dispatch, inventory control, and credit functions, ensuring that all processes align with the service excellence standards set by the Inchcape Group. This is a key role that will drive the efficiency and effectiveness of our warehouse, distribution, and inventory operations while maintaining high standards of safety, compliance, and performance.

**About Us**

Become part of the Inchcape, a global company, with a purpose to bring mobility to the world’s communities - for today, for tomorrow and for the better. With over 1,400 dedicated team members across Australia and New Zealand, our diverse portfolio includes distribution, where we proudly represent renowned brands, fulfillment, where we lead in omni-channel automotive solutions, retail, offering exceptional customer experiences, and financial services, providing tailored solutions to our brand networks, retail partners, and customers.

**About The Role**

This pivotal role is responsible for ensuring the efficient and cost-effective running of the site, while maintaining high standards of Health, Safety, and Environmental (HSE) practices. You will coordinate various functions including receiving, dispatch, inventory control, and credit, all while maintaining a focus on service excellence and continuous improvement.

**Key Responsibilities**:

- **Operational Oversight**: Manage warehouse operations, including receiving, dispatch, inventory control, and credit functions, ensuring all processes are aligned with service level agreements and exhibit service excellence.
- **Performance Management**: Monitor and report on Warehouse Key Performance Indicators (KPIs), working to support continuous improvements and the efficient management of warehouse costs in relation to budget and P&L.
- **Staff Management**: Lead warehouse personnel, addressing training, development, and disciplinary matters. Foster a positive work environment focused on high performance, safety, and engagement.
- **Operational & Service Excellence**: Accountable for ensuring the efficient and economical use of warehouse facilities for product storage and distribution. Oversee daily operations, staff welfare, adherence to budget, and ensure the delivery of operational and service excellence.
- **Process Improvement**: Promote best practices in process control, inventory management, and customer/supplier relationship management. Ensure adherence to HSE guidelines and continuously identify and implement process improvements to exceed customer service level agreements.
- **Resource Coordination**: Manage labor resources effectively, optimizing team performance to achieve KPIs. Continuously review operational processes and recommend changes for efficiency gains.

**Key Requirements**:

- Proven experience in warehouse management, logistics, or a related field.
- Strong understanding of warehouse operations, including receiving, dispatch, inventory control, and credit functions.
- Experience managing KPIs and P&L responsibilities.
- Leadership skills with a focus on training, development, and performance management of staff.
- Ability to identify and implement continuous improvements in warehouse operations.
- In-depth knowledge of HSE standards and safety protocols.
- Excellent communication, organizational, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.

**Why join us?**
Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and you can visit our website to find out more.
- Where possible, our **flexible work policy** helps support you in achieving a genuine work-life balance.
- **Thorough and ongoing training**_ _**provided to support you in all aspects of your role.
- **Career and development opportunities** - providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
- **Supportive team environment** - We foster a positive and supportive team culture and thrive on working well together.

**Inclusion & Diversity**

At Inchcape, we believe the true power of diversity cannot be realised without an inclusive culture and that talent is equally distributed across society. Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed. As an equal opportunity employer, Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we

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