Platform Engineer

3 months ago


Auckland City, New Zealand Suncorp Group Full time

Are you ready to Chase the Sun? A career with Suncorp gives you the chance to do that every day, while also helping New Zealanders to build futures and protect what matters.

There has never been a more important time to be part of the insurance industry, responding to changing customer needs, adapting to regulatory change and facing into social and environmental issues.

Are you passionate about IT and ready to take your career to the next level? We’re looking for a talented System Engineer to join our dynamic team. As a Systems Engineer, you will play a pivotal role in designing, deploying, enhancing, and maintaining our end user solutions across multiple modern platforms for all NZ computer technologies. As part of this role, you will also support with project initiatives across the financial year.

If you are an expert in end user technology, enjoy working on diverse projects, and are skilled in supporting both business-as-usual (BAU) and project initiatives, we want to hear from you

**What you’ll do**:

- Provide expert advice and guidance to management, business, and technical staff regarding technology solutions and deployments.
- Implement and maintain EUC platforms and associated services and devices.
- Work with cross-functional teams to develop and implement policies, procedures, and best practices for managing and using End user compute platform.
- Implement and test technology solutions and services in accordance with predefined SLAs, OLAs, project plans, and POWs.
- Ensure adherence to Configuration, Change, Incident, and Problem Management processes, as well as all other IT Service Management practices.
- Maintain and manage technology infrastructure to ensure a stable and reliable environment for business operations.
- Identify and prevent recurring support issues. Provide prompt support to resolve technology-related incidents and service requests.
- Provide support to resolve technology-related incidents and Service Requests.
- Offer proactive technical guidance and mentoring to team members.
- Understand our customers' needs and build strong relationships by matching the right solutions to each customer’s requirements.

**What you’ll bring**:

- Must hold ITIL Certification (version 4 or 5).
- Proven experience in a Level 2 support role within an IT environment.
- Proficiency with ServiceNow, Microsoft cloud services, and Cisco technologies.
- Basic understanding of Citrix is highly regarded.
- Experience working in Agile methodologies and familiarity with Jira.
- Experience managing and troubleshooting EUC related issues.
- Experience delivering EUC related projects.
- Excellent customer service skills with the ability to effectively and comfortably communicate with stakeholders at all levels.

**What we also offer**
- Flexible working environment and arrangements; genuine focus on work-life balance
- We offer support and various programs for our people: Employee Assistance Program (EAP), $250 annually towards Health & Wellbeing, Study Support, Employee Referral Program ($1,000), Company share options, Years of Service Recognition, etc.
- Competitive salary and discretionary annual bonus.
- Discounts on Asteron Life, & Vero insurance
- Flexible benefit of $250 annually for gym membership or hobbies
- Ongoing learning and development opportunities

**About Us**:
We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance - working together to bring about faster, simpler and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you’ll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.

**Advertised**: 26 Aug 2024 New Zealand Standard Time
**Applications close**: 09 Sep 2024 New Zealand Standard Time



  • Auckland City, New Zealand TOWER Insurance Full time

    **Tower is seeking a dynamic individual to cover a 12-month parental leave in our Platform Engineering team. Here's why you'll love working with us** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for almost...


  • Auckland City, New Zealand Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...


  • Auckland City, New Zealand TOWER Insurance Full time

    **Tower is seeking a dynamic individual to join our Platform Engineering team. Here's why you'll love working with us** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for almost 150 years, with roots all the...


  • Auckland City, New Zealand Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • Auckland City, New Zealand Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...


  • Auckland City, New Zealand Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • Auckland City, New Zealand Cin7 Full time

    NZ Hi-Tech Company of the Year 2023, Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world. Cin7 is expanding very quickly with a mission to become the leading...


  • Auckland City, New Zealand Fuel50 Full time

    We are looking for a Platform/Cloud Engineer with 2+ years of experience to join our talented Engineering team based here in New Zealand. You will enjoy working in an environment where data-driven decision making, and continual learning & experimentation rule the roost. You’ll be working closely with other Platform Engineers and Software Engineers on...

  • Platform Engineer

    5 months ago


    Wellington City, New Zealand Valocity Full time

    **About Valocity**: Are you a purpose driven individual that thrives on high energy and agile environments? At Valocity, we understand that property is one of the most valuable assets globally, and buying a home is a monumental financial decision for most individuals. That's why we've brought a game-changing solution transforming the outdated process of...

  • Platform Engineer

    5 months ago


    Wellington City, New Zealand Valocity Full time

    **About Valocity**: Are you a purpose driven individual that thrives on high energy and agile environments? At Valocity, we understand that property is one of the most valuable assets globally, and buying a home is a monumental financial decision for most individuals. That's why we've brought a game-changing solution transforming the outdated process of...

  • Engineering Director

    5 months ago


    Auckland City, New Zealand Canva Full time

    Team *** **Engineering** *** Country *** **Auckland, Auckland, New Zealand** **Sydney, Australia*** Schedule *** **Full-time** *** On-site/Remote *** **Hybrid** **Join the team redefining how the world experiences design.** Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time...


  • Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in...

  • Engineering Director

    5 months ago


    Auckland City, New Zealand Canva Full time

    **Job Description**: **Join the team redefining how the world experiences design.** Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. **Where and how you can work** Our flagship campus is...


  • Auckland City, New Zealand Auckland Council Full time

    **New role in a new division**: - **Enormous opportunity to make a difference at a large organisation**: - **Transform current environment to leverage the power of information**: - **Hybrid working environment.** **He angitūtanga: The opportunity** The Group Shared Services Division of Auckland Council is seeking an experienced Data Platform Engineer...


  • Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** Auckland Council’s Technology Services team is on the lookout for an exceptional Practice Manager to lead our Platform Engineering practice team. This is your chance to drive innovation, enhance our engineering capability, and make a significant impact on the communities we serve in Tāmaki Makaurau. **He kōrero...


  • Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. **Our people come first, **we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work...

  • Associate Engineer

    3 months ago


    Auckland City, New Zealand Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...


  • Auckland City, New Zealand Vector NZ Full time

    Cloud & Platform Engineer - Full-time - Engagement type: Permanent - Employee - Department: Cyber Security, Architecture and Cloud **Who we are** If you are an engineer who likes to push the boundaries of what’s possible but also likes to actually get things done, then Vector might just be the perfect place for you. We’ve been going for 100 years which...


  • Auckland City, New Zealand IDEXX Full time

    Fancy a challenge in the cloud? We’ve got just the gig that will stretch your SRE wings. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they...


  • Auckland City, New Zealand Actionstep Full time

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. We are expanding our Engineering Team to ensure we are evolving and enhancing the Actionstep Solution to meet and...