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Inpatient Booking Clerk
3 months ago
**Inpatient Booking Clerk**
**Job Number**:WAI27313**
**Where you’ll be working**: 183 Pembroke Street, Waikato Hospital, Hamilton
**The details**: Permanent Full time - 40 hours per week - Monday to Friday 7.30am-4pm
**Salary details**: salary package/MECA/competitive salary + KiwiSaver
**Te whiwhinga mahi | The Opportunity**
Inpatients Bookings are looking for customer service and data entry superstars who are adaptable and great at solving puzzles to schedule and book elective surgery patients to theatre lists in ENT, Gynaecology and Plastics. Liaise with patients and clinical staff to get the best outcomes for Elective Surgery Patients. Utilise your flexibility and problem solving skills in a dynamic, fast moving environment.
- Key responsibilities of the role:
- Timely and accurate loading of patients onto a waitlist as required
- Ensure all cancellations are processed and communicated in a timely manner
- Remove patients from waitlists as directed
- Schedule patients for procedures using the established policy or standard operating procedures
- Establish and maintain effective relationships and communication with relevant internal and external stakeholders
- Provide a customer focused telephone service with patients and face to face with stakeholders.
**Click here to view the position description.**
- (Please note position descriptions can only be viewed on the Te Whatu Ora - Waikato website.)_
**Ko o tatou painga | Our Benefits**
- KiwiSaver
- EAP - Employee Assistance Programme
- Special offers and discounts from a wide range of companies
- The opportunity to work with multidisciplinary clinical and non-clinical teams.
**Mōu | About you**
Skills and experience you’ll need to be considered for the role:
- Flexible and an eye for detail
- Customer service experience
- Microsoft Office/Data Entry
- Scheduling and administration experience
- Dealing with customers/clients via telephone.
**What does Te Whatu Ora, Waikato offer you?**
Located in the heart of the mighty Waikato, Te Whatu Ora Waikato operates over a number of sites, Hamilton City our main campus and smaller community-based hospitals across our region. Hamilton City has easy access to beaches and mountains, so if your interests range from a host of water sports, mountain biking to vineyard lunches, the area has something for you right on your doorstep. To discover more about our stunning area, **please click here**.
- As part of our TWO family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities alongside your TWO benefits of generous annual leave entitlement and access to TWO staff discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
**Why work for us?**
- We’re committed to promoting inclusion and making sure all colleagues feel they belong.
- We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our Te Whatu Ora family improves positive outcomes for the people and communities we serve.
**Me pēhea te tuku tono | How to apply**
**Closing date: Thursday, 18 April 2024**
**Nau mai haere mai - Come join the team
