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Supplier Support Analyst

1 month ago

Mangere, New Zealand Foodstuffs North Island Full time

**About Foodies**

You know New World, PAK’nSAVE and Four Square right? That’s us We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style - we are humble about it (apart from right now maybe) Our purpose built offices close to Auckland Airport is home to New Zealand’s largest Distribution Centre and our Support Centre where our team of 1000 people strong, all strive towards becoming one of the most customer driven retailers in the world.

**About the role**

Working as part of a future-focused team responsible for leading and delivering world class customer strategies. You’ll improve our support for suppliers and simplify processes whilst also leveraging technology and supporting the category team and stores.

To achieve this, you’ll:

- Engage with and manage suppliers in the creation of accounts into the eXchange, and on-going support for using eXchange.
- Partner with other business units to ensure that all EDI and PO needs are met, accurate and working in line with expected results.
- Engage with suppliers and third parties to help establish and maintain EDI integrations between Foodstuffs and suppliers.
- Support strategic initiatives as they arise by providing operational and implantation support.
- Provide analytical support and knowledge around all merchandise operations facings policies and standards.
- Establish and refine clear processes within the Merchandise operations team.
- Help support regular supplier training sessions and communications.
- Deliver key supplier training on an ongoing basis and for changes/projects which may arise from time to time.

**About you**

You’ll have a great attention to detail, experience in identifying errors and taking steps to prevent these going forward.

You’ll also:

- Have a high level of proficiency in excel, experience using tools such as PowerBI and Powerautomate are extremely advantageous.
- Have experience in working with SAP in a day to day way, ideally this experience would span article/product and vendor/supplier areas.
- Be willing to gather information from appropriate sources and make routine recommendations for actions.
- Be able to negotiate difficult situations with skill, being mindful of different perspective, cultures and diversity.
- Have strong communication skills, both written and verbal, with a great ability to collaborate with others and work through problems easily and efficiently.

**In return, we offer a competitive salary package including**:

- A discount at our supermarkets
- Subsidised health insurance
- Free parking
- Participation in the company superannuation fund
- Birthday leave and long service leave

We also offer lots of learning and development opportunities to grow your career.

**Experience awesome. Achieve awesome. Be awesomely you.