Customer Service Guide

3 months ago


Rotorua, New Zealand Ngāi Tahu Tourism Full time

Fixed Term / Part-time (Oct 2024 - Mar 2025 / Min 8 hours per week)

Rotorua

Mō tātou, ā, mō kā uri ā muri ake nei - for us and our children after us.

Kia ora

Do you have a passion for conservation and animal welfare?

Ngāi Tahu Tourism is one of the largest tourism operators in Aotearoa and we are currently seeking a Customer Service Guide to join our dedicated kiwi team at the National Kiwi Hatchery.

The National Kiwi Hatchery is the largest and most successful hatchery in NZ - having hatched over 2,400 kiwi chicks since 1995, with an average hatch success of 95%. We also play an important part in helping with kiwi research and are a center of excellence for juvenile kiwi training and scientific data collation.

The National Kiwi Hatchery is open to manuhiri (visitors) allowing us to advocate kiwi conservation, which is the focus of this role.

We take great pride in warmly welcoming manuhiri (visitors) to our experiences. Manaakitanga (hospitality) is one of the core values that drives the way we do business. As hosts, we care for our customers and our team as our own whānau.

A little bit about you

We are seeking an individual who:

- Has a passion for conservation and conversation
- Enjoys participating and collaborating with other team members
- Keeps cool under pressure
- Has the ability and willingness to work shifts on weekdays, weekends and public holidays
- Anything could happen in a day - and we need someone who isn't afraid of a long and varied to-do list

If "Kia ora and welcome to the National Kiwi Hatchery" rolls off your tongue, get in touch

The successful applicant will have an affinity for the needs and aspirations of our ultimate stakeholders, Ngāi Tahu whānui. Alongside this, they will have an understanding of, or an eagerness to learn and engage with our Ngāi Tahu values and te reo Māori. Ka tika

The National Kiwi Hatchery is a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing. Health and safety is super important and this is part of how we keep you, our team and our customers safe.

You must be legally entitled to work in New Zealand and available for on a casual, on call basis.

Looking to find out a little bit more about us?

Our purpose is to make the connection - with our customers, through our people, to our place and to Ngāi Tahu.

Job Details
- Reference #
30917- Business areas
National Kiwi Hatchery- Posted on
Wednesday 25 Sep 2024- Closes on
09 Oct 2024 12:00- Expertise
Conservation and Animals, Conservation, Parks and Wildlife, Hospitality & Tourism- Work type(s)
Part-time, Fixed term



  • Rotorua, New Zealand Ngāi Tahu Tourism Full time

    Permanent / Part-time Rotorua Mō tātou, ā, mō kā uri ā muri ake nei - for us and our children after us. Kia ora! Do you have a passion for conservation and animal welfare? Ngāi Tahu Tourism is one of the largest tourism operators in Aotearoa and we are currently seeking a Customer Service Guide to join our dedicated kiwi team at the National Kiwi...

  • Customer Service

    4 months ago


    Rotorua, New Zealand Hynds Full time

    Our Rotorua Branch is seeking a motivated individual with excellent communication skills to help deliver quality service to our customers & clients. Your customer service experience will help support sales operations and assist the team to meet targets. This is a fantastic opportunity to work with a close-knit team where your contribution will make a...


  • Rotorua, New Zealand Toyota Full time

    Looking for a change of career? Have a great attitude, are good with people, have a logical mind that can think outside the box and want to earn an above average income based on your effort and results? Rotorua Toyota is looking for a new Team member to join our Customer Services team in our purposes built new facility on Lake Road Rotorua. Key...

  • Service Technician

    7 months ago


    Rotorua, New Zealand Tony's Tyre Service Full time

    **Here is what you will be doing**: **Workshop**: - Drive passenger vehicles onto hoists or jacks in preparation for removing wheels and repairing. - Advise customers on types of tyres, recommending suitable alternatives to provide safety and handling in various conditions of road surfaces. - Advise on purchasing costs and technical aspects of each tyre to...

  • Service Technician

    4 months ago


    Rotorua, New Zealand Tony's Tyre Service Full time

    **_Do you have a good mechanical aptitude and strong work ethic? Join us as a part-time Service Technician in our Rotorua store. 15 hours per week across Friday, Saturday and Sunday_** Here at Tony's Tyre and Auto Care we have been keeping Kiwi's moving for over 40 years! We are founded on providing exceptional customer service, the highest standards of...


  • Rotorua, New Zealand Stratco Full time

    **Leading manufacturer in New Zealand**: - **Be part of a dynamic and fast-paced Customer Service team!**: - ** Fantastic team culture** **ABOUT STRATCO** Stratco is a privately owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade...


  • Rotorua, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Permanent **Category** Customer Service **Business** Steel **Location** Rotorua **Job Reference** 38423 **Posted Date** 22-Oct-2024 **Closing Date** 03-Nov-2024 **Description**: - **Are you a customer service or trade sales support professional looking for your next challenge?**: - ** Are you looking for...


  • Rotorua, New Zealand Jayfoods NZ Ltd Full time

    We have few vacancies for a Customer Service Representative at Jayfoods NZ Ltd based in Rotorua and as a Customer Service Representative you will be performing the following duties but not limited to: - greet customers and help them choose products - advise customers how to use and care for products - assist with customer purchases, price enquiries and...


  • Rotorua, New Zealand BNZ Full time

    **Ko mātou tēnei | This is Us** Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding tūranga (role) with plenty of opportunity to ako (learn). If you can imagine a better...


  • Rotorua, New Zealand Toi Ohomai Institute of Technology Full time

    **Mō Tēnei Tūranga Mahi | About the Role**: We are looking for receptionist staff to welcome our guests and help deliver a range of front-line reception services at our busy Rotorua Thermal Holiday Park. Ensuring that all enquiries, bookings, reservations and face-to-face interactions with customers are carried out effectively and courteously. You must...


  • Rotorua, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Rotorua, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Agent

    6 months ago


    Rotorua, New Zealand Toi Ohomai Institute of Technology Full time

    **Mō Tēnei Tūranga Mahi | About the Role**: We are looking for a customer services agent for our front of house reception to welcome our guests and to help cover rostered shifts. The hourly rate for this role is $23.95 per hour. The Customer Services Agent - Front of House, is based at the Rotorua Thermal Holiday Park, Toi Ohomai | Te Pūkenga reporting...


  • Rotorua, New Zealand PeopleHQ Full time

    **Exciting new opportunity, mix of team leadership and marketing work**: - ** Take the next step in your career, lead by example whilst working alongside your team**: - ** Experience variety and fun. At Motion, everyone is happy!** Motion Entertainment is the best and largest all weather indoor entertainment centre in New Zealand. At Motion, they are all...


  • Rotorua, New Zealand Toyota Full time

    Customer Service Vehicle Sales Consultant Automotive Sales and Repair Want a career with Toyota's Dealer of the Year? Rotorua Toyota operates from a new premises that delivers a superior experience for our customers and staff. If you want to become part of a team culture that continually strives to be the best, be rewarded for excellence, and have fun...

  • Customer Service Agent

    6 months ago


    Rotorua, New Zealand Toi Ohomai Institute of Technology Full time

    Permanent, part time - Rotorua based - Busy and varied customer facing role - Rostered - day and evening shifts **The opportunity / Te Whiwhinga mahi** We are a busy holiday park who requires a customer services agent for our front desk. The is a busy and varied role, permanent part time. If you have experience with customers, cash handling and local...


  • Rotorua, New Zealand New Zealand Couriers Full time

    New Zealand Couriers is a fast moving company with a big reputation, challenging targets and a fantastic place to build a career within the Freightways Group of Companies. You will be focused on business development, which means looking for opportunities to add value to both their business and ours. This role is telephone based and has a competitive base...


  • Rotorua, New Zealand Mitre10 Full time

    Mitre 10 Mega Rotorua is local family owned and operated business! We are a diverse and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. **Currently we are after a new full time team member to join us as at the Customer Service Desk!** -...


  • Rotorua, New Zealand Toyota Full time

    Want a career with Toyota’s Dealer of the Year ? Rotorua Toyota operates from a new premises that delivers a superior experience for our customers and staff. If you want to become part of a team culture that continually strives to be that best, be rewarded for excellence and have fun doing it, this role is for you. At Toyota, we strive to provide the...


  • Rotorua, New Zealand Countdown NZ Full time

    **Do you have the attitude, aptitude and aspiration to be a great Manager?...** We’re looking for a **Customer Service Manager **to join our **Countdown Central Mall **team We’re proud of the diversity of our team and the roles they play in running our store - this role is great for anyone who enjoys leading a team and curating great customer...